Toate discuțiile > Forumuri Steam > Help and Tips > Detaliile subiectului
evilsonicyahoofinance 20 nov. la 2:56
can i still refund?
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry
Editat ultima dată de evilsonicyahoofinance; 20 nov. la 3:00
Autorul acestui subiect a marcat o postare ca răspuns la întrebarea sa.
Apasă aici pentru a trece la acea postare.
Postat inițial de nullable:
Postat inițial de evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
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ACHELI-dz 20 nov. la 3:22 
try
#1
Muppet among Puppets 20 nov. la 5:10 
Gifts need to be refunded or refused by the new owner, and then the gifter can refund.
Tell your friend he should restart the computer and not start the game again.

Read the faq about refunds.
#2
Autorul acestui fir de discuții a indicat faptul că postarea aceasta răspunde la subiectul inițial.
nullable 20 nov. la 5:29 
Postat inițial de evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
#3
Jajai 20 nov. la 7:15 
try
#4
Hennix 20 nov. la 9:12 
if you bought a pack you only can refund the pack
#5
nullable 20 nov. la 9:17 
Right, if you want to refund, it's the whole pack, not individual licenses.
#6
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Toate discuțiile > Forumuri Steam > Help and Tips > Detaliile subiectului
Data postării: 20 nov. la 2:56
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