Усі обговорення > Форуми Steam > Help and Tips > Подробиці теми
evilsonicyahoofinance 20 листоп. о 2:56
can i still refund?
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry
Автор останньої редакції: evilsonicyahoofinance; 20 листоп. о 3:00
Автор теми позначив цей допис як відповідь на його питання.
Клацніть тут, щоби перейти до цього допису.
Цитата допису: nullable:
Цитата допису evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
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ACHELI 20 листоп. о 3:22 
try
#1
Muppet among Puppets 20 листоп. о 5:10 
Gifts need to be refunded or refused by the new owner, and then the gifter can refund.
Tell your friend he should restart the computer and not start the game again.

Read the faq about refunds.
#2
Автор цієї теми позначив, що цей допис є відповіддю на питання у темі.
nullable 20 листоп. о 5:29 
Цитата допису evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
#3
Jajai 20 листоп. о 7:15 
try
#4
Hennix 20 листоп. о 9:12 
if you bought a pack you only can refund the pack
#5
nullable 20 листоп. о 9:17 
Right, if you want to refund, it's the whole pack, not individual licenses.
#6
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Усі обговорення > Форуми Steam > Help and Tips > Подробиці теми
Опубліковано: 20 листоп. о 2:56
Дописів: 6
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