Semua Diskusi > Forum Steam > Help and Tips > Rincian Topik
evilsonicyahoofinance 20 Nov @ 2:56am
can i still refund?
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry
Terakhir diedit oleh evilsonicyahoofinance; 20 Nov @ 3:00am
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Diposting pertama kali oleh evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
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ACHELI 20 Nov @ 3:22am 
try
#1
Muppet among Puppets 20 Nov @ 5:10am 
Gifts need to be refunded or refused by the new owner, and then the gifter can refund.
Tell your friend he should restart the computer and not start the game again.

Read the faq about refunds.
#2
Pembuat utas ini telah menandai postingan ini sebagai jawaban untuk topik tersebut.
nullable 20 Nov @ 5:29am 
Diposting pertama kali oleh evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
#3
Jajai 20 Nov @ 7:15am 
try
#4
Hennix 20 Nov @ 9:12am 
if you bought a pack you only can refund the pack
#5
nullable 20 Nov @ 9:17am 
Right, if you want to refund, it's the whole pack, not individual licenses.
#6
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Semua Diskusi > Forum Steam > Help and Tips > Rincian Topik
Tanggal Diposting: 20 Nov @ 2:56am
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