Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
evilsonicyahoofinance For 22 timer siden
can i still refund?
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry
Sidst redigeret af evilsonicyahoofinance; For 22 timer siden
Forfatteren af dette emne har markeret et indlæg som svaret til sit spørgsmål.
Klik her for at hoppe til det indlæg.
Oprindeligt skrevet af nullable:
Oprindeligt skrevet af evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
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ACHELI For 22 timer siden 
try
#1
Muppet among Puppets For 20 timer siden 
Gifts need to be refunded or refused by the new owner, and then the gifter can refund.
Tell your friend he should restart the computer and not start the game again.

Read the faq about refunds.
#2
Forfatteren af denne tråd har angivet, at dette indlæg besvarer det oprindelige emne.
nullable For 20 timer siden 
Oprindeligt skrevet af evilsonicyahoofinance:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
#3
Jajai For 18 timer siden 
try
#4
Hennix For 16 timer siden 
if you bought a pack you only can refund the pack
#5
nullable For 16 timer siden 
Right, if you want to refund, it's the whole pack, not individual licenses.
#6
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Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Dato opslået: 20. nov. kl. 2:56
Indlæg: 6
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