Tüm Tartışmalar > Steam Forumları > Help and Tips > Konu Detayları
evilsonicyahoofinance 20 Kas @ 2:56
can i still refund?
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry
En son evilsonicyahoofinance tarafından düzenlendi; 20 Kas @ 3:00
Bu başlığın sahibi kendi sorularının cevabı olarak bir gönderiyi seçti.
O gönderiye gitmek için buraya tıklayın.
İlk olarak gönderen kişi: nullable:
İlk olarak evilsonicyahoofinance tarafından gönderildi:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
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6 yorumdan 1 ile 6 arası gösteriliyor
ACHELI 20 Kas @ 3:22 
try
#1
Muppet among Puppets 20 Kas @ 5:10 
Gifts need to be refunded or refused by the new owner, and then the gifter can refund.
Tell your friend he should restart the computer and not start the game again.

Read the faq about refunds.
#2
Bu konunun sahibi, bu iletinin ilk konuyu cevapladığını belirtti.
nullable 20 Kas @ 5:29 
İlk olarak evilsonicyahoofinance tarafından gönderildi:
basically i bought the terraria 4 pack and sent one to my friend (he lives in a different country) and he accepted it but couldnt play it so i asked for a refund but will steam deny it because he has one of the copies ? im new to steam sorry

Yes, Valve will deny it, as is.

Your friend would need to refund his copy, and once that's gone through, you should be able to refund your purchase. Assuming both he and you are below the two hours/14 days policy limits.

The reason is you can't refund a gift. Because once you gift it, it's no longer your property refund. But if the recipient asks for a refund, it's kinda like they're giving the gift back to you, so you can refund it.
#3
Jajai 20 Kas @ 7:15 
try
#4
Hennix 20 Kas @ 9:12 
if you bought a pack you only can refund the pack
#5
nullable 20 Kas @ 9:17 
Right, if you want to refund, it's the whole pack, not individual licenses.
#6
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Tüm Tartışmalar > Steam Forumları > Help and Tips > Konu Detayları
Gönderilme Tarihi: 20 Kas @ 2:56
İleti: 6
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