Steam is working hard to destroy any goodwill they have built with their customers. I don't know if they are having money troubles or this is just bad management.
If you go to the Hardware purchasing page, you will see that you cannot buy a set of index controllers, even though they are listed as a product, it says they are out of stock. However they are not out of stock, you can buy left and right controllers individually, just at $15 more each than they are priced as a pair (that they claim is out of stock). This is just grifting and exploitation. If that wasn't bad enough, they don't even include charging cables with your controller purchase. Even bargain basement brands like TEMU include charging cables with any hardware that requires charging. Valve represents itself as a premium brand but it is not behaving like a premium brand.
With Valve launching a new "premium VR headset" in the coming months, it doesn't seem like an optimal time to go cheap on you customers. This is especially the case since multiple other brands have either released or will be releasing new headsets that will directly complete with Valve's offer.