İlk olarak KibaCoyote tarafından gönderildi:

If you’re unsure about a product, make sure to check out the customer reviews before purchasing.

It's good advice. Not a threat or a reprimand.

There's nothing wrong with what they did, it's just to ensure you know not to abuse the refund system is all.

İlk olarak datCookie tarafından gönderildi:

There's nothing wrong with what they did, it's just to ensure you know not to abuse the refund system is all.

I know, I’m not saying Steam did anything wrong. If anything, I was the one who messed up by refunding games so close together. Like I said, I’m just sharing my thoughts and experience

İlk olarak KibaCoyote tarafından gönderildi:

I recently refunded two games, one last night and one today, because both didn’t run well on my system. After doing that, I got this message from Steam:
"You’ve requested a significant number of refunds recently. If you’re unsure about a product, make sure to check out the customer reviews before purchasing."

It caught me a little off guard, since I hadn’t seen this warning before.

Yes, if a user has made a habit of refunding games, the response may include that as a friendly warning.

While the refund policy allows for a no questions asked request within 14-days of ownership and under 2 hours of gameplay, it should be something that is done sparingly over a long amount of time. It's a security blanket that some users often take advantage of. After a few of those warnings, Support will eventually remove a user's ability to request a refund altogether.

We've seen users come into the forums to vent their frustrations after Support took away their ability to refund while admitting to buying dozens of games during a sale just to demo all of them, refunding the ones they don't like.

İlk olarak rawWwRrr tarafından gönderildi:

İlk olarak KibaCoyote tarafından gönderildi:

I recently refunded two games, one last night and one today, because both didn’t run well on my system. After doing that, I got this message from Steam:
"You’ve requested a significant number of refunds recently. If you’re unsure about a product, make sure to check out the customer reviews before purchasing."

It caught me a little off guard, since I hadn’t seen this warning before.

Yes, if a user has made a habit of refunding games, the response may include that as a friendly warning.

While the refund policy allows for a no questions asked request within 14-days of ownership and under 2 hours of gameplay, it should be something that is done sparingly over a long amount of time. It's a security blanket that some users often take advantage of. After a few of those warnings, Support will eventually remove a user's ability to request a refund altogether.

We've seen users come into the forums to vent their frustrations after Support took away their ability to refund while admitting to buying dozens of games during a sale just to demo all of them, refunding the ones they don't like.

Thankfully, this is just a warning, the only one I’ve ever received. Looking into it, it seems it was because the refunds were so close together. In previous refunds, I never had any issues, but those were properly spaced out. I assume refunding two games so close together, one last night and one early this afternoon might have looked suspicious to the system

Why should the consumer have to rely on reviews? If the reviews are so bad that a refund is the expected behavior, why is the game still for sale?

İlk olarak < blank > tarafından gönderildi:

If the reviews are so bad that a refund is the expected behavior, why is the game still for sale?

Because people can be wrong, or have evil intentions.
And people may have reasons for wanting to buy those games.

İlk olarak Tito Shivan tarafından gönderildi:

İlk olarak < blank > tarafından gönderildi:

If the reviews are so bad that a refund is the expected behavior, why is the game still for sale?

Because people can be wrong, or have evil intentions.
And people may have reasons for wanting to buy those games.

There are Tubers that have literally made a career out of showcasing and playing bad games. And quite simply, sometimes, people genuinely enjoy playing such games.

İlk olarak KibaCoyote tarafından gönderildi:

I recently refunded two games, one last night and one today, because both didn’t run well on my system. After doing that, I got this message from Steam:
"You’ve requested a significant number of refunds recently. If you’re unsure about a product, make sure to check out the customer reviews before purchasing."

It caught me a little off guard, since I hadn’t seen this warning before. I’m not posting this for help, I just wanted to get my thoughts out and calm some of the anxiety I felt seeing it.

Now I know that Steam’s system flags multiple refunds in a short period of time and now i know i did something wrong and wont do it again

Just thought I’d share this experience, mainly to just calm myself down lol

steam is no longer reliable like it used to be, support is just bots now

İlk olarak Start_Running tarafından gönderildi:

İlk olarak Tito Shivan tarafından gönderildi:

Because people can be wrong, or have evil intentions.
And people may have reasons for wanting to buy those games.

There are Tubers that have literally made a career out of showcasing and playing bad games. And quite simply, sometimes, people genuinely enjoy playing such games.

Or, just because 60% of the people think a game is bad, that still means that the other 40% who gave positive reviews think it's good.

Not that I pay much attention to Steam reviews. Too many meme reviews, joke reviews, award farming reviews, agenda/review-bombing reviews, etc.