Welcome Family & Friends !!

11/13/2010

Updates for 11/13/2010

The browser is currently not showing all results again. The party that deals with the browser (daemonware) is aware of the issue and is currently working on it.

On our end, we are taking a close look at certain servers in locations that has a 100% working network, but showing ping variance.

Traceroutes that have been provided for each of the locations have been submitted into the networking teams at each of the locations to check on possible issues with their routing.

Overall, we have been pushing over 11,000 servers servicing a peak of 105,000 players!

While there are some problem servers, we are determined to get to the root cause of each and every issue that arises.

If you have noticed, some of the locations are now on a waitlist which will have the actual ETA on new servers. Our provisioning department is working as quickly as they can to add additional servers to each of the locations along with additional network gear.



11/12/2010

Updates for 11/12/2010

Server Browser appears to be showing all servers in the list now!

We would strongly recommend adding your server as a favorite. I do not foresee any issues with the browser listing at this current time, but it's always better to be safe.

There has been reports regarding the location of servers based on the server's IP address. Please keep in mind, as part of our roll out, we have announced our US based network prefixed globally. When doing this, the IP address will still have a originating record as being US based, but the server is 100% located in the region that it was installed to.

As a verification, the best way is to run a traceroute to your IP. This will show you exactly where the last hop for your server.

In windows:

Press Start->Run->cmd.exe
On the resulting command line prompt, type in the following:

tracert <IP ADDRESS>




Here is an update on the known issues that were discovered since launch:

Browser issues: The browser is currently displaying all servers properly

In Game Lag: Increasing the sv_maxRate setting in combination with the latest client patch has proved to be very successful in removing the in-game lag that has been seen at launch. Please keep in mind that you will need to restart your server once to have the sv_maxRate changes take effect.

Pending orders: An email will be sent out to those that still have an order in pending to give an estimated ETA on activation. The vast majority of the servers in the 25 locations have been installed and running. Please note that your billing start time does NOT start until your server is activated.

RCON Tool : A new Call of Duty Black Ops RCON Tool has been released into the Steam tools section. This version has proved to be very successful in allowing admins RCON access to their servers. The connection issue for the most part has been resolved.