yo, anyone can help me please?

Hello Ceda moderators, Help me. I received an unfair ban. One of the players of the game got banned from not readying up on time, and when i went to the page to get in the queue to find a match i couldn't do it since the page said ''you're already in a game''. After that, i pressed the ''quit game'' (since the game somehow was still active even if the server closed) and somehow i also got banned. this is ceda profile jic y'all ever review this https://cedapug.com/bans?SteamId=76561199186397118

Mr. Luckylock, today I purchased a subscription on your Cedapug website and the money was charged, but I did not receive the benefits. I would like to know what can be done about this. Thank you very much for your attention.

I have logged in, but i cant join queue or message in chat. It says "you must be logged in." but I AM.

lucky excuse me daddy please unban me

''',.,'''