Requested refund - heard nothing - now its past two weeks

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Schiff 11 月 29 日上午 11:16

Requested a refund a month ago - now its past the two weeks and I get auto generated saying it's past the two weeks and won't get a refund.

I have not touched the game since the first refund request. Am I just ♥♥♥♥ out of luck?

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正在显示第 1 - 4 条，共 4 条留言

magicISO Sweden 11 月 29 日上午 11:18

so long as the ticket is not closed then you can only wait

Aluvard 11 月 29 日上午 11:28

Check if your ticket is still open:
https://psteamhelp.yuanyoumao.com/wizard/HelpRequests

RPG Gamer Man 11 月 29 日上午 11:29

Yea, make sure the ticket is still open. If it is auto closing, you may have a nasty person on your accounts messing with your stuff. Steam support always sends a message saying why they refused your refund, unless you sent like 10 tickets in a row to them. The only reason they would auto close if you OP sent them the same ticket over and over again, many times in a row.

最后由 RPG Gamer Man 编辑于; 11 月 29 日上午 11:32