Help removing Playtests and a demo from my account and library

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Pip 8 月 18 日上午 4:00

Hello,

I searched for this issue and I found a post, but i could not replicate the instructions from this tread, it requires "issueid" and I'm not sure how to find that:

https://psteamcommunity.yuanyoumao.com/discussions/forum/1/3203744826059997792/

I would love to remove the following stuff off my account and library:

Rootwood Playtest
DreamWord Playtest
Toads of the Bayou Playtest
Noise-o-matic Playtest
Mind Over Magic Playtest
Train Valley World Demo

Please assist, thank you for your time!

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J4MESOX4D 8 月 18 日上午 4:06

Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/

Pip 8 月 18 日上午 4:11

引用自 J4MESOX4D：
Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(

J4MESOX4D 8 月 18 日上午 5:32

引用自 Pip：
引用自 J4MESOX4D：
Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(

Alternatively go here https://psteamhelp.yuanyoumao.com/en/ and find the entry of the playtest product you wish to remove and see if it has the option 'I wish to permanently remove this from my account'.

This is the option I will take for removing the Battlefield 6 beta for instance.

Pip 8 月 18 日下午 4:44

引用自 J4MESOX4D：
引用自 Pip：

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(
Alternatively go here https://psteamhelp.yuanyoumao.com/en/ and find the entry of the playtest product you wish to remove and see if it has the option 'I wish to permanently remove this from my account'.

This is the option I will take for removing the Battlefield 6 beta for instance.

I tried this option, when I type the playtest and demo, it doesn't show up :(

Edit:
I was able to delete it.
Thank you for your help!

最后由 Pip 编辑于; 8 月 18 日下午 6:28

kakesinfo 19 小时以前

How did you managed to remove them ? I tried from the "licence" page, but no "remove" button

Aluvard 19 小时以前

引用自 kakesinfo：
How did you managed to remove them ? I tried from the "licence" page, but no "remove" button

Click on playtest in your library > Support > "I want to remove..."

kakesinfo 19 小时以前

Thank you !
Just found another way:
- Go to Steam DB to get the steamID of the playtest/demo/beta you wanna delete
- Go to Steam Support, select a game, replace in the URL the steamId with the playtest One, and remove