Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Pip 18. aug. kl. 4:00
Help removing Playtests and a demo from my account and library
Hello,

I searched for this issue and I found a post, but i could not replicate the instructions from this tread, it requires "issueid" and I'm not sure how to find that:

https://psteamcommunity.yuanyoumao.com/discussions/forum/1/3203744826059997792/

I would love to remove the following stuff off my account and library:

Rootwood Playtest
DreamWord Playtest
Toads of the Bayou Playtest
Noise-o-matic Playtest
Mind Over Magic Playtest
Train Valley World Demo

Please assist, thank you for your time!
< >
Viser 1-8 af 8 kommentarer
J4MESOX4D 18. aug. kl. 4:06 
Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/
Pip 18. aug. kl. 4:11 
Oprindeligt skrevet af J4MESOX4D:
Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(
J4MESOX4D 18. aug. kl. 5:32 
Oprindeligt skrevet af Pip:
Oprindeligt skrevet af J4MESOX4D:
Try right-clicking in your library and seeing if there is a remove from account option. The thread above is old and things have changed which should makes things easier to remove stuff from accounts like demos and trials. Also see if there is a 'remove' button on each entry here https://psteamproxy.yuanyoumao.com/account/licenses/

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(
Alternatively go here https://psteamhelp.yuanyoumao.com/en/ and find the entry of the playtest product you wish to remove and see if it has the option 'I wish to permanently remove this from my account'.

This is the option I will take for removing the Battlefield 6 beta for instance.
Pip 18. aug. kl. 16:44 
Oprindeligt skrevet af J4MESOX4D:
Oprindeligt skrevet af Pip:

Thank you, I just checked, but the Playtests and the Demo doesn't have the "remove" option. Only option which not clickable is Retail and Complimentary :(
Alternatively go here https://psteamhelp.yuanyoumao.com/en/ and find the entry of the playtest product you wish to remove and see if it has the option 'I wish to permanently remove this from my account'.

This is the option I will take for removing the Battlefield 6 beta for instance.

I tried this option, when I type the playtest and demo, it doesn't show up :(

Edit:
I was able to delete it.
Thank you for your help!
Sidst redigeret af Pip; 18. aug. kl. 18:28
kakesinfo 21. nov. kl. 5:25 
How did you managed to remove them ? I tried from the "licence" page, but no "remove" button
Aluvard 21. nov. kl. 5:31 
Oprindeligt skrevet af kakesinfo:
How did you managed to remove them ? I tried from the "licence" page, but no "remove" button
Click on playtest in your library > Support > "I want to remove..."
kakesinfo 21. nov. kl. 5:34 
Thank you !
Just found another way:
- Go to Steam DB to get the steamID of the playtest/demo/beta you wanna delete
- Go to Steam Support, select a game, replace in the URL the steamId with the playtest One, and remove
Взаимный +rep:steamthumbsup:
< >
Viser 1-8 af 8 kommentarer
Per side: 1530 50

Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger