Steam Guard Mobile Authenticator Recovery Code Problem

所有讨论 > Steam 论坛 > Help and Tips > 主题详情

此主题已被锁定

inkandsage 2015 年 10 月 31 日上午 12:07

Steam Guard Mobile Authenticator Recovery Code Problem

I'm trying to set up Steam Guard Mobile Authenticator on my phone, and I'm at the Recovery Code stage now. The screen says this:

"Take a minute to write down this recovery code:
[red bar, with !, and empty black box, and a pen and paper symbol]

You will need this code to recover your Steam account if you lose your phone. You will not be able to view it again after this step so please write it down now.

Do not share it with anyone.

[button marked "Done"]"

I don't see a recovery code ANYWHERE on the screen, and I'm scared to go forward or exit the app...

Am I just looking in the wrong place for this code, or what?!

最后由 inkandsage 编辑于; 2015 年 10 月 31 日上午 12:08

< >

正在显示第 1 - 15 条，共 22 条留言

Tev 2015 年 10 月 31 日上午 12:31

Try and see if you can highlight the text by holding down.

inkandsage 2015 年 10 月 31 日上午 12:38

I've tried highlighting, but it doesn't show anything new. Thanks for the suggestion though!

Mrozik 2015 年 10 月 31 日上午 3:22

Hello

dreamtheater360 2015 年 10 月 31 日上午 8:04

Same thing happened to me. I even took a screen shot. Trying to figure it out now.

Mr.MuffinMan 2015 年 10 月 31 日下午 7:22

I clicked done. Now I don't have it and cannot figure out a way to fix it.

Mr.MuffinMan 2015 年 10 月 31 日下午 7:23

I didn't know a code was there, so how can I recover it or get a new one...

EMI 2015 年 11 月 1 日上午 4:41

I have the same problem, can someone help?

Tev 2015 年 11 月 1 日上午 4:44

引用自 Mr.MuffinMan：
I didn't know a code was there, so how can I recover it or get a new one...

You take off the Mobile Guard Authenticator using the authenticator code via https://psteamproxy.yuanyoumao.com/twofactor/manage and retry adding it back.

Alternatively, if you don't have the authenticator nor the recovery code, you can use this if you have your phone number verified:
https://psteamhelp.yuanyoumao.com/#HelpWithLoginInfo?nav=authenticator

Mr.MuffinMan 2015 年 11 月 1 日上午 9:54

引用自 Teutep つ◕_◕つ No Badge Spam!：
引用自 Mr.MuffinMan：
I didn't know a code was there, so how can I recover it or get a new one...
You take off the Mobile Guard Authenticator using the authenticator code via https://psteamproxy.yuanyoumao.com/twofactor/manage and retry adding it back.

Alternatively, if you don't have the authenticator nor the recovery code, you can use this if you have your phone number verified:
https://psteamhelp.yuanyoumao.com/#HelpWithLoginInfo?nav=authenticator

Thank you, I'll try to recover it

Dahaka 2015 年 11 月 1 日上午 10:05

thank you

#10

Mr.MuffinMan 2015 年 11 月 1 日上午 10:06

It worked! You're a wizard! :D

#11

Mr.MuffinMan 2015 年 11 月 1 日上午 10:06

Thank you sooo much!

#12

moNo 2015 年 11 月 1 日上午 10:13

Thank you

#13

Jez 2015 年 12 月 2 日上午 1:45

Just had this same issue -- and it's already a pain logging into Steam outside of the application, be it browser or mobile. Gosh. Thank you for the links, I've removed the Mobile Authenticator.

#14