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Light 2020 年 7 月 21 日 下午 1:41
Steam says my game is uninstalled except it IS installed.
Help please.
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|Axø| 2020 年 7 月 21 日 下午 1:49 
First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998
Light 2020 年 7 月 21 日 下午 1:57 
引用自 Λxøec
First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
I can't do that. Since the game is uninstalled, the option to verify game files is greyed out.

引用自 Λxøec
second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998
I tried that and it did nothing.
最后由 Light 编辑于; 2020 年 7 月 21 日 下午 1:58
crunchyfrog 2020 年 7 月 21 日 下午 7:48 
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.

最后由 crunchyfrog 编辑于; 2020 年 7 月 21 日 下午 7:49
Light 2020 年 7 月 22 日 上午 11:07 
引用自 crunchyfrog
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.
I'm using a hard drive why?
crunchyfrog 2020 年 7 月 22 日 下午 6:48 
引用自 Light
引用自 crunchyfrog
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.
I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
Light 2020 年 7 月 22 日 下午 6:55 
引用自 crunchyfrog
引用自 Light
I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.
最后由 Light 编辑于; 2020 年 7 月 22 日 下午 6:55
crunchyfrog 2020 年 7 月 22 日 下午 7:28 
引用自 Light
引用自 crunchyfrog

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.

Well, that's why you're going to get problems like this because you need to focus on ficing the issue.

Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
最后由 crunchyfrog 编辑于; 2020 年 7 月 22 日 下午 7:29
Light 2020 年 7 月 23 日 上午 10:25 
引用自 crunchyfrog
引用自 Light
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.
Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
It says I can't remove Steam library unless they're empty.
crunchyfrog 2020 年 7 月 24 日 上午 10:38 
引用自 Light
引用自 crunchyfrog
Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
It says I can't remove Steam library unless they're empty.

Don't remove your Steam library. That's not what I said. I'll say this one last time - please go back and read what I wrote. I detailed exactly what to do, and I didn't just type that out for fun.

I'm trying to help you, but if you won't read what I've written there's no point in contiuing. So please, look again.
Light 2020 年 7 月 24 日 上午 11:19 
引用自 crunchyfrog
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.
This? I tried that already.
最后由 Light 编辑于; 2020 年 7 月 24 日 上午 11:19
crunchyfrog 2020 年 7 月 25 日 上午 11:19 
引用自 Light
引用自 crunchyfrog
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.
This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Light 2020 年 7 月 25 日 上午 11:27 
引用自 crunchyfrog
引用自 Light
This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.
crunchyfrog 2020 年 7 月 25 日 上午 11:28 
引用自 Light
引用自 crunchyfrog

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.
And that's EXACTLY why I said to read it CAREFULLY.

So please, go back, read it carefully, and run through exactly what happens step by step.

Last chance.
Dani McMoffett 12 月 4 日 上午 11:25 
Man, this ♥♥♥♥ is impossible to understand, and I'm having the same problem as Light did.
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