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Light 21. juli 2020 kl. 13:41
Steam says my game is uninstalled except it IS installed.
Help please.
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|Axø| 21. juli 2020 kl. 13:49 
First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998
Light 21. juli 2020 kl. 13:57 
Oprindeligt skrevet af Λxøec:
First verify the game files of that game following these steps:
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
I can't do that. Since the game is uninstalled, the option to verify game files is greyed out.

Oprindeligt skrevet af Λxøec:
second check if the library folder is corrupted & need to be repair. go to steam>settings>downloads>library folders>right click the folder in the list>repair

https://support.steampowered.com/kb_article.php?ref=8379-RYIP-2998
I tried that and it did nothing.
Sidst redigeret af Light; 21. juli 2020 kl. 13:58
crunchyfrog 21. juli 2020 kl. 19:48 
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.

Sidst redigeret af crunchyfrog; 21. juli 2020 kl. 19:49
Light 22. juli 2020 kl. 11:07 
Oprindeligt skrevet af crunchyfrog:
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.
I'm using a hard drive why?
crunchyfrog 22. juli 2020 kl. 18:48 
Oprindeligt skrevet af Light:
Oprindeligt skrevet af crunchyfrog:
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.

If it still doesn't, then there's something very wrong with those files or the drive itself, and in that case you're going to have to reinstall the whole thing.

Question - what kind of drive are you using? It isn't a USB thumbdrive is it? Because I've seen this problem when people erroneously think they can use USB thumbdrives for storage and you CANNOT.
I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
Light 22. juli 2020 kl. 18:55 
Oprindeligt skrevet af crunchyfrog:
Oprindeligt skrevet af Light:
I'm using a hard drive why?

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.
Sidst redigeret af Light; 22. juli 2020 kl. 18:55
crunchyfrog 22. juli 2020 kl. 19:28 
Oprindeligt skrevet af Light:
Oprindeligt skrevet af crunchyfrog:

If it's a USB hard drive, it';s quite common. As I said if it's a USB THUMB drive, they don't work. Some users foolishly try using it and it ♥♥♥♥♥ up.

Did you try what I suggested?
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.

Well, that's why you're going to get problems like this because you need to focus on ficing the issue.

Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
Sidst redigeret af crunchyfrog; 22. juli 2020 kl. 19:29
Light 23. juli 2020 kl. 10:25 
Oprindeligt skrevet af crunchyfrog:
Oprindeligt skrevet af Light:
I can't because I honestly just got tried of waiting so I tried to reinstall the game and now the download is constantly ♥♥♥♥♥♥♥♥ the bed (like Steam stopping the download because I "don't have enough space" even though I do). I'm getting kind of off-topic though.
Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
It says I can't remove Steam library unless they're empty.
crunchyfrog 24. juli 2020 kl. 10:38 
Oprindeligt skrevet af Light:
Oprindeligt skrevet af crunchyfrog:
Please go back and try what I said. I said it for a reason. I wonder if it's trying to put the update on the wrong drive as that does happen, SO please do as I previously suggested.
It says I can't remove Steam library unless they're empty.

Don't remove your Steam library. That's not what I said. I'll say this one last time - please go back and read what I wrote. I detailed exactly what to do, and I didn't just type that out for fun.

I'm trying to help you, but if you won't read what I've written there's no point in contiuing. So please, look again.
Light 24. juli 2020 kl. 11:19 
Oprindeligt skrevet af crunchyfrog:
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.
This? I tried that already.
Sidst redigeret af Light; 24. juli 2020 kl. 11:19
crunchyfrog 25. juli 2020 kl. 11:19 
Oprindeligt skrevet af Light:
Oprindeligt skrevet af crunchyfrog:
If it's not seeing your game files and they're greyed out, and under the downloads > library folders listed your dirve IS there, then you can fix this usually by removing the drive from that list, then adding it again. It should then pick all the relevant files up and see them then.
This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Light 25. juli 2020 kl. 11:27 
Oprindeligt skrevet af crunchyfrog:
Oprindeligt skrevet af Light:
This? I tried that already.

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.
crunchyfrog 25. juli 2020 kl. 11:28 
Oprindeligt skrevet af Light:
Oprindeligt skrevet af crunchyfrog:

So just to be clear you tried removing and adding the hard drive as I stated, because your last response was that you hadn't tried it (you were tired of waiting).

So, run through EXACTLY what happens step by step when you try to do as suggested.
Wait, did you mean literally taking out the hard drive from my PC and putting it back in? I thought you said something else, my bad.
And that's EXACTLY why I said to read it CAREFULLY.

So please, go back, read it carefully, and run through exactly what happens step by step.

Last chance.
Man, this ♥♥♥♥ is impossible to understand, and I'm having the same problem as Light did.
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