daicon 7 月 20 日 下午 3:40
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Things YOU can do to Counteract Payment Processor Censorship
Tired of the useless whiny bickering in other threads? Want to actually DO something?
(Updated 8/13/2025 - new e-mails and phone numbers)
Credits to the stop-paypros neocities website.

To the best of my ability, I wanted to put together a list of things people can do to counteract some of the censorship being forced onto Steam and its users. This isn't comprehensive and I appreciate any suggestions. I'd love to be told "No, not like that", or "This is a better way", as long as its constructive. Posts accusing people of liking inc*st or r**e or other petty insults: ♥♥♥♥ you, I don't care.

First of all, I think e-mailing Valve employees (Gaben's is easy enough to find) and letting them know you're disappointed with this outcome. I'm personally letting them know I understand this is a complicated and ongoing process, but I want to see an end result of this new Onboarding clause being removed and the affected games rightfully reinstated.

Next, I think contacting payment processors is a longshot, but could be a very worthwhile endeavor if done well. You shouldn't just say you're disappointed and will not use their services anymore. Not that. We should tell them quite bluntly that if they continue this stupidity of infringing on people's law-abiding activities and speech by with these thuggish tactics of financially barring people, you will make it a permanent part of your political identity to seek to have them broken up as monopolies. Tell them you believe their actions are illegal, and that you will actively collecting information to seek out and press the idea to as many opportunistic law firms as you can and try to kick off a class-action suit against them. Tell them you'll support forever support any regulations against them. Below I'll post some contact information, and of these, Visa allows all members of their board, including the Chairman, to be contacted.

Visa Inc.
https://investor.visa.com/corporate-governance/contact-the-board/default.aspx#emailForm
https://usa.visa.com/contact-us.html
Phone: 1-800-847-2911 (press 1-1-2 OR 1-1-3 for live operator)
+1-303-967-1096 (international)
1-888-289-9322 (Confidential Compliance Hotline) <-NEW
Mail: c/o the Chairman, CEO, General Counsel or Corporate Secretary, P.O. Box 8999, San Francisco, CA 94128
businessconduct@visa.com
globalmedia@visa.com
Support Email: checkoutwithvisa@visa.com <-NEW
General Press/Media: press@visa.com <-NEW
Europe Media: europepress@visa.com <-NEW
ethics@visa.com <-NEW

Mastercard Inc.
https://b2b.mastercard.com/contact-us/
Corporate Office: 914-249-2000
1-636-722-6100 (St. Louis Office) <-NEW
636-722-6100 (Operaction Center, US) <-NEW
971-4-391-4200 (Dubai HQ) <-NEW
305-539-2300 (Latin America HQ) <-NEW
914-249-6518 (North America HQ) <-NEW
1-800-627-8372 (US Only) <-NEW
1800-120-113 (Australia) <-NEW
+1-636-722-7111 (International)
1 800 307 7309 (US) (Press 1-1-2-2-2-1 to reach live operator)
Operations Center in Missouri: 636-722-6100
investor.relations@mastercard.com <-NEW
corporate.secretary@mastercard.com <-NEW

PayPal Holdings, Inc.
https://www.paypal.com/au/cshelp/complaints (Australia)
https://x.com/AskPayPal
Phone: 1-888-221-1161
1-402-935-2050 (US + Canada)
1800 931 678 (Australia)
Mail: PayPal Headquarters, 2211 North First Street, San Jose, California 95131
EEOMALegalSpecialist@paypal.com
enquiry@paypal.com <-NEW
executiveescalations@paypal.com
auexecutiveescalations@paypal.com <-NEW


(!!)Most importantly(!!), those in the USA should consider contacting their Congressmen (phone or email) and tell them you want to support these bills:
https://www.congress.gov/bill/119th-congress/senate-bill/401
https://www.congress.gov/bill/119th-congress/house-bill/987
I would urge them to support it, and even urge them to strengthen the wording of it to put more restrictions on credit card companies, not just banks. ( How to find your congressman[www.congress.gov] )

Then, I think those in the USA should contact the Consumer Financial Protection Bureau and file a complaint. Doing this next is good, as its the most consumer focused:
https://www.consumerfinance.gov/complaint/
Phone: 1-855-411-2372
Mail: Consumer Financial Protection Bureau, 1700 G Street NW, Washington, DC 20552

Following that, submit a detailed complaint detailing the issues to the DOJ’s Antitrust Division or FTC:
Department of Justice – Antitrust Division
https://www.consumerfinance.gov/complaint/
Phone: 1-855-411-2372
Mail: Consumer Financial Protection Bureau, 1700 G Street NW, Washington, DC 20552
Federal Trade Commission
https://reportfraud.ftc.gov/
Phone: 1-877-382-4357
Mail: Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC 20580

You can use an AI to help you draft letters easily (Microsoft Copilot requires no sign-in). I've put physical addresses too because although it represents a big commitment of effort, few things get their message through better than a written letter.

This is not an end-all-be-all list, but I think its a pretty good starting point. I understand a lot of this represents an uncomfy amount of effort, but really, wouldn't it be an insane spectacle if Visa or MasterCard literally got broken up all because they messed with some erogames on Steam? Imagine that going down in history. :gametencat:

EXAMPLE LETTER TO VISA HERE:
https://psteamcommunity.yuanyoumao.com/discussions/forum/0/601910394159768811/?tscn=1753102747#c601910394159807297

Example how to easily draft a complaint letter using AI in 1 minute:
https://psteamcommunity.yuanyoumao.com/discussions/forum/0/601910394159768811/?ctp=12#c601910705326661971

You can support the Change[dot]org Petition:
Tell MasterCard, Visa & Activist Groups: Stop Controlling What We Can Watch, Read, or Play[www.change.org]

The ACLU's Petition against Adult Content Sellers:
https://action.aclu.org/petition/mastercard-sex-work-work-end-your-unjust-policy
最后由 daicon 编辑于; 8 月 13 日 下午 4:31
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正在显示第 166 - 180 条,共 438 条留言
daicon 7 月 22 日 下午 12:53 
"...because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."

Pay attention to this part. The concept of a professional public response is something that gets easily lost on some. Valve is not saying they chose this dictate, they are saying they have to abide or be prevented from serving other customers.

If anyone wants to know what Valve's position is: Gabe wants to take your money.
It's that simple. They want to sell us content, not police it. That's why we're doing them a favor and removing these superimposed (and frankly unlawful) barriers on them.

Not going to be responding to this user further. I think those who want to pursue change also just leave the bickering to others and focus on us organizing.
Alright, finally someone wanting to actually do something to protect freedom of expression.

Boycotting isn't enough, you gotta fight fire with fire. There needs to be pressure on politicians to step in to get real change. Until then,.. bye bye gaming.

I hope there aren't many actually good games that get taken down before people step up.
McFlurry Butts 7 月 22 日 下午 1:05 
引用自 Lying Sack Of Fun
Alright, finally someone wanting to actually do something to protect freedom of expression.

Boycotting isn't enough, you gotta fight fire with fire. There needs to be pressure on politicians to step in to get real change. Until then,.. bye bye gaming.

I hope there aren't many actually good games that get taken down before people step up.
It's already happening because of the gun lobby.
Crazy Tiger 7 月 22 日 下午 1:19 
引用自 daicon
"...because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."

Pay attention to this part. The concept of a professional public response is something that gets easily lost on some. Valve is not saying they chose this dictate, they are saying they have to abide or be prevented from serving other customers.
People seem to think everybody can easily stop using MC/Visa, but reality is very different. Many people simply cannot avoid using them.

And I reckon that most people prefer it if a certain selection of games becomes unavailable opposed to not being able to purchase games at all. So it's understandable that Valve picked a solution that matches that.
最后由 Crazy Tiger 编辑于; 7 月 22 日 下午 1:19
McFlurry Butts 7 月 22 日 下午 1:42 
引用自 Crazy Tiger
引用自 daicon
"...because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."

Pay attention to this part. The concept of a professional public response is something that gets easily lost on some. Valve is not saying they chose this dictate, they are saying they have to abide or be prevented from serving other customers.
People seem to think everybody can easily stop using MC/Visa, but reality is very different. Many people simply cannot avoid using them.

And I reckon that most people prefer it if a certain selection of games becomes unavailable opposed to not being able to purchase games at all. So it's understandable that Valve picked a solution that matches that.
You can absolutely not use VISA and Master Card. Matter of fact, a lot of people get penalized in fees for using them if anything. The problem is, most businesses pass the costs off to the consumer. There is even gas stations charging people a percentage at gas stations without disclosing it.

While federally it's not illegal to refuse cash, states and cities do enforce that business accept it.
最后由 McFlurry Butts 编辑于; 7 月 22 日 下午 1:44
ManOfCulture 7 月 22 日 下午 2:00 
引用自 C²C^Guyver |NZB|
引用自 ManOfCulture

You don't understand what the problem is. You keep saying it's the adult themes people have problems with. The taboo ones. No. Stop bringing that up. That isn't why people are mad.

Yes, I believe some of that stuff is bad. But then again they are adult games for adults. If the consenting/non consenting characters are adults, then I'm not bothered by it. It's fiction. If devs wanna tell a trauma story with pervy space aliens, fine.🤣

That's not the problem though.
It's the fact that payment procssors control what we are allowed to have on Steam and that stifles creative freedom.

You like Guyver, clearly. A gory anime about guys in alien battle armor, killing monsters. An over the top, violent anime. You like creative freedom, right?

Rule 15 being vague has people upset. It could spread into other things if the activists keep getting what they want. Example?

Paypal/Mastercard/Visa could suddenly say. Ban all violent media on Steam. If Guyver had a game on here, it would be delisted for violence/gore. That would go for any game presenting violence/gore.

Fallout New Vegas? Gone.
Red Dead Redemption 2? Gone.
Doom? Gone.
Devil May Cry 5? Gone.
Get my drift?

You'd just be okay with that? That's what this is about. If you want to be negative, fine, but don't bring it my way. There's nothing wrong with defending creative freedom.
I then invite you to read what valve said. They aren't going to put a game on Steam that keeps them from being able to do business. All this fake outrage and the decision has already been made.

No. It hasn't. Rule 15 would of been transparent if it were. The vagueness just confuses and irritates mostly everyone. So let me ask you this.

Where does rule 15 draw the line? If you're just gonna run in circles about it and tell me it is what is, then there's nothing else to talk about. Fake outrage my foot.
最后由 ManOfCulture 编辑于; 7 月 22 日 下午 2:04
Any advice for Canadians? The .gov stuff isn't any good for us.
I really want to scream the financial equivalent of "JUST PUT THE FRIES IN THE BAG" at these bastards... Or at least tell my own government to put pressure on them.
最后由 ꙘĿт ꙳ ׅϾׅꜧꙙה 编辑于; 7 月 22 日 下午 2:06
引用自 ManOfCulture
引用自 C²C^Guyver |NZB|
I then invite you to read what valve said. They aren't going to put a game on Steam that keeps them from being able to do business. All this fake outrage and the decision has already been made.

No. It hasn't. Rule 15 would of been transparent if it were. The vagueness just confuses and irritates mostly everyone. So let me ask you this.

Where does rule 15 draw the line?
This may shock you but it doesn't matter what I think or you for that matter. This isn't our business, it's Valves' and if they want or need to remove games that would make them unable to do business, they're going to do what they need to do.
最后由 C²C^Guyver |NZB| 编辑于; 7 月 22 日 下午 2:05
ManOfCulture 7 月 22 日 下午 2:13 
引用自 C²C^Guyver |NZB|
引用自 ManOfCulture

No. It hasn't. Rule 15 would of been transparent if it were. The vagueness just confuses and irritates mostly everyone. So let me ask you this.

Where does rule 15 draw the line?
This may shock you but it doesn't matter what I think or you for that matter. This isn't our business, it's Valves' and if they want or need to remove games that would make them unable to do business, they're going to do what they need to do.

So you can't answer. You don't know what the line is for rule 15, and you don't care. Alrighty then. It's all good eats until payment processors start telling steam to remove things you like.

Things that aren't adult themed. That's twice I've explained this possible outcome to you. If creative freedom isn't important to you, then we have nothing else to talk about.
引用自 ManOfCulture
引用自 C²C^Guyver |NZB|
This may shock you but it doesn't matter what I think or you for that matter. This isn't our business, it's Valves' and if they want or need to remove games that would make them unable to do business, they're going to do what they need to do.

So you can't answer. You don't know what the line is for rule 15, and you don't care. Alrighty then. It's all good eats until payment processors start telling steam to remove things you like.

Things that aren't adult themed. That's twice I've explained this possible outcome to you. If creative freedom isn't important to you, then we have nothing else to talk about.
So, I guess you chose not to actually read the post. I didn't answer because it doesn't matter what I think.... nor you.
daicon 7 月 22 日 下午 2:34 
引用自 Salty Sis' 4U
Any advice for Canadians? The .gov stuff isn't any good for us.
I really want to scream the financial equivalent of "JUST PUT THE FRIES IN THE BAG" at these bastards... Or at least tell my own government to put pressure on them.
The most direct thing is probably to email the payment providers and tell them you are engaging with legal experts and firms and encouraging them to look into their practices.

I think the easiest thing is to use an AI to help you draft a letter.

->If it were me, I would go to Microsoft Copilot (requires no sign-up) and tell them something like (example being PayPal):
"Can you help me write a letter to PayPal? I want the tone to be formal and firm. The letter is to PayPal's board of directors. The topic is concerning recent restrictions they have imposed on Steam (the gaming platform) forcing certain games to be removed from sale. The games do not include real people. They are fictional, cartoon games and lawful to possess/create/buy. I want PayPal to know that I think their restrictions are illegal. I want them to know that I will make it a permanent part of my political identity to seek out regulations in my country that restrict them, I will seek lawfirms and press the idea to them that PayPal is performing illegal anti-trust actions, and I will seek to promote legal actions that will have them labeled as a monopoly and broken up."

Or something like that. Then change the letter as pleases you, and send it to the e-mail address that concerns you in the OP, or go to their "contact us" pages. It shouldn't matter what country you are from. You can also tell your friends about the issue and help them do similar.
最后由 daicon 编辑于; 7 月 22 日 下午 3:34
Kegfarms 7 月 22 日 下午 3:31 
引用自 C²C^Guyver |NZB|
引用自 Kegfarms

Post the article where they have commented then.



"We were recently notified that certain games on Steam may violate the rules and standards set forth by our payment processors and their related card networks and banks," a Valve spokesperson told Eurogamer. "As a result, we are retiring those games from being sold on the Steam Store, because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."


That's what they've said and it's been posted by numerous gaming publications. It also doesn't matter if you think that's sufficient or not.


There's also the matter of it being in the steamworks documentation.

https://partner.steamgames.com/doc/gettingstarted/onboarding?language=english#5


The funniest thing about all of this is you guys don't realize the futility of all these topics. The decision has already been made. Valve is not going to jeopardize their business model just for these games. Just like some customers aren't worth keeping, there are games that are not worth keeping either.

That's not an official statement, that's the new rule. They have not once acknowledged the controversy itself or the complaints about the removal.
引用自 Kegfarms
引用自 C²C^Guyver |NZB|



"We were recently notified that certain games on Steam may violate the rules and standards set forth by our payment processors and their related card networks and banks," a Valve spokesperson told Eurogamer. "As a result, we are retiring those games from being sold on the Steam Store, because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."


That's what they've said and it's been posted by numerous gaming publications. It also doesn't matter if you think that's sufficient or not.


There's also the matter of it being in the steamworks documentation.

https://partner.steamgames.com/doc/gettingstarted/onboarding?language=english#5


The funniest thing about all of this is you guys don't realize the futility of all these topics. The decision has already been made. Valve is not going to jeopardize their business model just for these games. Just like some customers aren't worth keeping, there are games that are not worth keeping either.

That's not an official statement, that's the new rule. They have not once acknowledged the controversy itself or the complaints about the removal.
"We were recently notified that certain games on Steam may violate the rules and standards set forth by our payment processors and their related card networks and banks," a Valve spokesperson told Eurogamer. "As a result, we are retiring those games from being sold on the Steam Store, because loss of payment methods would prevent customers from being able to purchase other titles and game content on Steam."

That's likely all you'll get. You're not owed more. It's business at stake, not yours. So.....
引用自 whole9yard
引用自 Boblin the Goblin
See, you're disproving your own "self-defense" point. Good job.

I'm waiting on a single time a game went out and sexually assaulted someone. Just name once.

It's funny that you're defending sexual assault against children, on another thread you supported ladyboys and oppose sex tourism. Hmm, very strange priorities doesn't it?
Your claim is that I posted in a thread that was active and then locked during a time I was banned on the forums?

Oh look, the comment disappeared.
最后由 Boblin the Goblin 编辑于; 7 月 22 日 下午 4:05
引用自 Boblin the Goblin
Your claim is that I posted in a thread that was active and then locked during a time I was banned on the forums?

and another post about gun violence, Even though the forum was locked, you brought it up in one of the open forum.

Supporting sexual assault against children has never cross my mind. Steam did the right thing by removing those games from game store.
Good thing I've never supported that then.

Huh, that one went away too.
最后由 Boblin the Goblin 编辑于; 7 月 22 日 下午 4:06
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