112 Operator (2020)

You take on the role as a 112 operator and it's your job to keep the peace in the city. You respond to emergency calls and you must send the appropriate teams to solve the emergency, so you send the cops to stop crimes and firemen to stop fires in the city. It can get quite out of hand with all the calls and requests coming in, but it really gives a better understanding and appreciation for the real emergency call responders of the world. You make all the choices, so lives are in your hands. It is a very fun game to play inbetween other games if you just want something quick to enjoy.

8/10

Overview
112 Operator is the sequel to 911 Operator. You play as an emergency services dispatcher, directing police, firefighters, and ambulances to calls around the city. You also choose which vehicles to buy, who will staff them, and how they are equipped.

Audio/Visual
The most striking thing about the game is the visuals. Extremely simple icons on a blue Google maps default view of the city. It certainly sells the “sitting at a computer” experience, but doesn’t give a lot of information about weather, which can affect what units are usable. The game ostensibly takes place in Europe, but aside from using the Euro symbol for money, it seems thoroughly American, with all the voices being American accents, and the emergencies seeming fairly American focused. I played a campaign set in London and it had no Britishisms at all. No lorries or lifts or flats.

Story
The campaign mode definitely overstayed its welcome, lasting some 30 something missions, most of which were fairly identical. It could have easily been a tight 7-10 missions. You start working dispatch for a single region of London, and as you progress, you are put in charge of more regions, until you are overseeing the whole city. There are scattered plot threads, a serial killer, rising demonstrations against vague international delegates, and the player’s straining relationship with his young daughter as he works endless shifts away from the family, as well as a vengeful stalker who occasionally calls or emails threats to you. The story beats are delivered fairly passively, with you receiving a call, sending out the proper response, and then they just get finished without fanfare. I didn’t even realize I had caught the serial killer because there were so many other emergencies to attend.

Gameplay
The gameplay consists of an emergency popping up on the map, you click the nearest unit who can respond to that type of emergency, and send them on their way. There are rarely decisions you’ll have to make, but you may wish to shuffle units around to speed up response time. You are simply overwhelmed with emergencies, and must send everyone you can. Between missions you can buy vehicles and hire responders and dispatchers. The responders have a bunch of stats and gear options, but as far as I can tell it doesn’t matter too much. Just upgrade everyone to the highest tier gear you can and send them. This led to my London having every police officer arriving in full SWAT armor with rifles, whether they were stopping a bank robbery, or writing a parking ticket. There are a couple interesting specializations, like bomb defusal kits, but every cop can defuse bombs, it just may take a bit longer. Overall the stats seem too fiddly and not even impactful, although I only played on normal. The extra operators you can put in charge of regions are pretty useless. They can automatically assign units to emergencies, but slower than you, so why bother. They just yell at you that they need more units to not use.

Other Features
Aside from the full campaign there are scenarios and free play. I didn’t try a scenario, but the free play was more of the same from the campaign. The game is not limited to premade maps, however. It can scrape google maps and make a playable city out of it. When I started, the game suggested I use my own city(odd, I don’t remember giving it permissions for my location). However it split the playable area into hilariously gerrymandered slivers. My city has three counties, but it was split into dozens of minor council seat regions that were impossible to form into a coherent map.

Etc.
When you start and close the game you get several links to their other games, not a big fan of constant ad checkpoints.

Conclusion
Fun for a little bit, but repetitive or unnecessary gameplay and lacking the polish that could really sell the experience. I think their scope was too wide.

事件太过趋同，而且只有英语，放在中国，发生交火？火车闹市出轨？贩毒？军警摇过来，海水都给你打沸腾。超速什么这种破事，我干脆遍地都放监控（事件CCTV闭路监控和超速自动处罚居然还不是一套系统），你要这个自定义地区干嘛的
再就是接线员本人给应急三大体系发工资，急救车警车消防车还有人员装备全得自己掏钱是吧，经典美国付费上班，这和911是你家开的有什么区别