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We're sorry to hear about your user experience with the The Escape Plan SWEP (Team Fortress 2 Randomizer) and appreciate your time for providing this feedback.
We appreciate your feedback and apologize for any inconvenience you may have experienced with the The Escape Plan SWEP (Team Fortress 2 Randomizer) , as this is not the typical experience with the product. It is unfortunate that you experienced stopped working with our product. Mann Co does rigorously test and verify all of our products, prior to shipping. This testing ensures our products consistently meet the highest quality and reliability standards of the Mann Co brand.
As a troubleshooting step, please test the The Escape Plan SWEP (Team Fortress 2 Randomizer) on gm_flatgrass, after disabling all other addons. We have placed a few useful links for your convenience.
"Disabling Addons"
https://wiki.facepunch.com/gmod/Addons_Usage#disablingaddons
"Garry's Mod-Specific Commands":
https://wiki.facepunch.com/gmod/Command_Line_Parameters#garrysmodspecificcommands
Configuring Steam
"https://wiki.facepunch.com/gmod/Command_Line_Parameters#configuringsteam"
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout their factory warranty period.
We would like to follow-up with you to help discover the root of your The Escape Plan SWEP (Team Fortress 2 Randomizer) 's abnormal behavior, or help replace it for you if needed in order to provide a positive resolution to your experience. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience.
Need Help? Please contact us at:
Phone: 1-HALE-MANNCO
Email: donotreply@mann.co