hi,
here is the necessary documentation if you are making a 3D model http://psteamcommunity.yuanyoumao.com/app/274920/discussions/6/485622866436709756/ or if you are making a 2D model check this http://psteamcommunity.yuanyoumao.com/app/274920/discussions/8/485624149164823989/

Mighty_Potato Thanks man, this helps alot
just another question, why theres a color around the textures that I have edited？ Even though, I try to make the background of JPEG file to no color

Hi Streben,

Could you send us a screenshot to see what are you referring to?

MihaiPreda, yes sure
The email is on the website or theres a different email i can send it to?

It is artsupport[at]holotech[dot]eu . Replace the [at] with @ and [dot] with . We are writing it this way to avoid spam-bots.

Sure, Understood
Thanks for the fast respond

Just send to you, with 2 screen shots

great, our 3d artists will take a look at them

Do they need the file for a closer look?

I followed the tutorial and tried 3 times but the color wont go away
Is it the version I used is outdated? I used the 2.0 verison

the Live2D cubism SDK used in FaceRig is 2.0, so the avatar needs to be exported from that version

Understood, then the problem might be in the settings?

you will receive more info about your model , on your email address from our 3D artist

Right, sorry got abit excited for my model
Been working on it for days