商店页面
HITMAN™ 2
全部 讨论 截图 艺术作品 实况直播 视频 新闻 指南 评测

HITMAN™ 2

商店页面
HITMAN™ 2 > 指南 > Hardware 的指南
25 个评价
The game won't start / crashes at start-up
由 Hardware 制作
This guide is intended to help all players who can't start the game.
   
奖励
收藏
已收藏
取消收藏
创建者
Hardware
离线
类型: 模组或配置
Languages: 英语
发表于
更新日期
2020 年 2 月 27 日 上午 9:03
2020 年 7 月 20 日 上午 12:43
2,638 不重复访客数
28 当前收藏人数
指南索引
总览
Most common causes 
Generic causes 
Random crashing with no error message 
留言
Most common causes
If your game client is crashing at start-up, it’s typically due to a few common causes.

These steps are the result of multiple feedbacks from the community. If you come up with another solution, please mention it in the comments.

  • [Solution A] DirectX 12 only : When NZXT CAM (ver 4.2.x) software is running, Hitman 2 freezes at start with a black screen and crashes in DirectX 12 mode with 0x80000003 error code. You have to update NZXT CAM software to version 4.5.0 or above in order to play Hitman 2.
    Official blog post[blog.nzxt.com].

  • [Solution B] DirectX 12 only : When your shader cache is corrupted (after a BSOD for example), game won't start and crashes with 0x80000003 or 0xc0000005 error code. Remove the following file :

    C:\Users\XXXX\AppData\Local\IO Interactive\HITMAN2\ShaderCache.bin

    The game will generate a new one. If this file doesn't exist, make sure the game can create it. Hitman 2 cannot start in DirectX 12 mode without this file.

  • [Solution C] Press "ENTER" screen crash only : Your steam saves may be corrupted. Rename the folder 863550 here :

    C:\Program Files (x86)\Steam\userdata\XXXXXXX\863550

    Then disable Steam Cloud Sync (right-click on Hitman -> Properties -> Updates -> Enable Cloud Sync (uncheck this)), launch the game, press enter, close the game, and enable Steam Cloud Sync. You can safely remove your saves because all your progression is stored on IOI's servers.

  • [Solution D] Both launcher options and game crash : If you've ever had a Razer device or software on your computer, follow this guide to fix that :

    https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=1990770504&searchtext=Razer


  • [Solution E] New York map loading crash only : Lowering the graphics settings because your computer can't handle them properly on this map. Then remove the following file if you use DX12 :

    C:\Users\XXXX\AppData\Local\IO Interactive\HITMAN2\ShaderCache.bin

    Then restart your computer, that should do it. This technique can work on other maps, but the most common one reported by community feedbacks is New York.

  • [Solution F] Use Windowed or Fullscreen mode, not Exclusive Fullscreen in launcher settings.

  • [Solution G] Close any application that can lead to instability like MSI Afterburner, EVGA Precision...etc.

  • [Solution H] Close any application that add an overlay like StreamLabs OBS, Discord...etc

  • [Solution I] Add Hitman's EXEs into your antivirus solution whitelist or disable it completely.

  • [Solution J] Use Display Driver Uninstaller[www.guru3d.com] (DDU) to completely uninstall AMD/NVIDIA graphics card drivers and tools like NVIDIA GeForce Experience. Then install the latest drivers.

  • [Solution K] Disable Nvidia Ansel using :

    C:\Program Files\NVIDIA Corporation\Ansel\Tools\NvCameraConfiguration.exe

  • [Solution L] Try either DirectX 11 or DirectX 12 in the launcher settings.

  • [Solution M] Reinstall the game entirely.

Generic causes
Review the guide on Warner Bros support here[wbgamessupport.wbgames.com].


10 条留言
< >
AlmondBread71 2021 年 12 月 21 日 下午 11:37 
Thank you so much, Solution B solved my game not opening. Was tearing my hair out over it and that fixed it right away :47_thumb_up:
noooooop 2021 年 6 月 2 日 上午 11:13 
c was super helpfill thank you man
Sevych 2021 年 5 月 10 日 上午 9:18 
The solution B has actually helped me, was trying so many stuff but it appeared to be that simple, you are the best! Thanks.
kaishark 2021 年 4 月 15 日 上午 1:52 
Solution B worked for me in Hitman 3 too
Pat Springleaf 2021 年 2 月 7 日 下午 2:04 
@mRcRest how did you fix the startup crash on Hitman 3? There's no IO Interactive folder in my appdata
mrCrest 2021 年 1 月 27 日 下午 10:55 
Solution B is what worked for me in Hitman 3
mrCrest 2021 年 1 月 27 日 下午 10:54 
This also works for Hitman 3 crash on startup !! Thank you so much, i couldn't find anything for hitman 3 fixes!
GuitarGuy 2020 年 12 月 23 日 上午 9:59 
For me it was MSI Afterburner. I right clicked the tray icon and closed afterburner, and then the game started up just fine @_@
TheCodifier 2020 年 4 月 14 日 上午 5:09 
The one that is crashing Hitman 2 for me is Discord.
[TFA] peter.walkley ™ 2020 年 3 月 14 日 下午 4:03 
Moving to DX12 seems to have fixed it for me. Very helpful guide, thank you !