"There was an error retrieving the save file for this game"...

STEAM 组

Giant Multiplayer Robot MRobot

加入组

STEAM 组

Giant Multiplayer Robot MRobot

805
成员

游戏中

220

在线

成立于

2012 年 3 月 9 日

国家/地区

United States

总览公告讨论活动成员留言

所有讨论 > 综合讨论 > 主题详情

Lanardo 2014 年 8 月 13 日上午 1:02

"There was an error retrieving the save file for this game"...

I'm getting a GMR client error - "There was an error retrieving the save file for this game. Please see the debug logs for more information and contact support"
Debug log for two successive attempts at downloading save game:

--------------- 8/13/2014 | 12:52:35 AM ---------------
ICSharpCode.SharpZipLib.GZip.GZipException: Error GZIP header, first magic byte doesn't match
at ICSharpCode.SharpZipLib.GZip.GZipInputStream.ReadHeader()
at ICSharpCode.SharpZipLib.GZip.GZipInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)
at CivSaveLib.Compresion.DecompressBytes(Byte[] compressedBytes)
at GmrClient.Models.GameModel.DownloadSaveFile(Boolean showProgress)

Downloading save file

--------------- 8/13/2014 | 12:52:40 AM ---------------
ICSharpCode.SharpZipLib.GZip.GZipException: Error GZIP header, first magic byte doesn't match
at ICSharpCode.SharpZipLib.GZip.GZipInputStream.ReadHeader()
at ICSharpCode.SharpZipLib.GZip.GZipInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
at System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)
at CivSaveLib.Compresion.DecompressBytes(Byte[] compressedBytes)
at GmrClient.Models.GameModel.DownloadSaveFile(Boolean showProgress)

Downloading save file

Any ideas on what's going on here and how we can fix our game? Thank you.. This service is great and I'm hoping it can continue to work for us!

< >

正在显示第 1 - 7 条，共 7 条留言

Kavalor 2014 年 8 月 13 日上午 2:05

I have the same this morning so I guess ut is serverside . Will probably be in the afternoon in Europe before we have further information.

ayubalugu

2014 年 8 月 13 日上午 2:16

I am getting the exact same error when trying to download the save file through the GMR desktop client. The debug log also looks the same.

However, I can still download the save file from the GMR website, play my turn and then UPLOAD through the GMR desktop client (or the GMR website) without any problems. At least we have a workaround for the time being.

最后由 ayubalugu 编辑于; 2014 年 8 月 13 日上午 5:44

Kavalor 2014 年 8 月 13 日上午 2:29

Was in ahurry this morning so I did not check the workaround . Thx for the Info ayubalugu

Drib 2014 年 8 月 13 日上午 5:28

Same problem here. I can get the file from the site but not the client. Workaround works, but it's fairly inconvenient.

Edit: Notably it seems like I can submit turn through the client without any problem.

最后由 Drib 编辑于; 2014 年 8 月 13 日上午 5:29