Hello, I bet on your website and won a bet, but did not get the fully winnings from the bet as shown below

This is what I got: https://gyazo.com/0ab0c325df49da6125df09b7777999c9

This is what I should of got: https://i.gyazo.com/0a85b81687dab21dbdd15f0993c45f31.png

Thank you