Hello, dear STEAM customer service, this is my 20th letter of representation, I hope you will take it seriously!! First of all, I'm a green CS2 player and I've been dedicating my youth to this game for 6 years!! My game inventory is also worth $20,000!! But since the game update, I've come across the worst game bug, the wrong ban vulnerability!! My mouse is high DPI, and in the CSGO era I myself played normally and never encountered a wrong game ban!! But on October 14, 2023, I was banned from the game by AI error!! I understand the severe penalties imposed by game companies for cheating, and I myself am extremely opposed to cheating!! No one is stupid enough to cheat with their high-value accounts!! And I've been banned for 40 days, and I've complained to Steam customer service many times, but it hasn't been resolved!! This time it was wrongfully banned, and thousands of players, including me, were wrongfully banned!! This has led to a significant loss of players!! Please check my account and fix the bug!! Pay me back!!

This is my account, please help me and check carefully!!

https://psteamcommunity.yuanyoumao.com/profiles/76561198983118111/


您于 12 月 7 日 上午 10:48 回复的信息 | 4 天前

In fact, it's not just the members of our discussion group who have been wrongfully banned, but at least tens of thousands, if not hundreds of thousands, of normal players who have been wrongfully banned, we should unite!!

I don't understand why we should mistakenly ban our normal players, I'm personally used to playing games with high DPI, can't I either?? Please return our innocence!!