Even if you're telling the truth, it wasn't hacking, but hijacking, and that can only happen if you weren't careful with your own data.

I'm more curious why you're only now, over 1600 days later, reporting this?

It doesn't matter who used the cheats; both bans are valid, permanent, and cannot be lifted.

I have already contacted their support team before

I'm an honest player, I have 2000 hours on my second account, plus 1300 on this one, and what's the point of cheating if I have Prime and skins?

Then you should know the status of your ban and that nobody can change it?

Neither Prime nor skins are proof of anything.
There have been plenty of cheaters who had Prime and/or expensive skins.

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I have already contacted their support team before

Appeals are not accepted.

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I'm an honest player, I have 2000 hours on my second account, plus 1300 on this one, and what's the point of cheating if I have Prime and skins?

Prime and skins do not protect you from breaking the rules.

So they can check the IP of all the entrances and help

Like I said, it doesn't matter who violated the rules with the account, you'll never get rid of this ban.

They won't it's quite simple they don't care WHO plays on an account just that it was used to cheat ALL the rest such as account security is YOUR responsibility no matter what

It's not fair

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It's not fair

It is plenty fair.

Let only those who played with the cheat answer, that's fair.

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My account was hacked and people were playing with cheats on it. It's not my fault. Can you help me? Can you check the IP of the other login?

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I have already contacted their support team before

引用自 Panda：

I'm an honest player, I have 2000 hours on my second account, plus 1300 on this one, and what's the point of cheating if I have Prime and skins?

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So they can check the IP of all the entrances and help

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It's not fair

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Let only those who played with the cheat answer, that's fair.

1 VAC ban on record | Info
1 game ban on record | Info
1628 day(s) since last ban

how nice, you suddenly care about your bans. Must be a expensive lesson in buying steam accounts. both the vacban and gameban are permanent and cannot be appealed. Also this is a community only forum

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It's not fair

Imagine if everyone could get away with saying "I was hacked."
Many people wouldn't care about account security anymore.
Cheaters would simply change their IP address to use that excuse.
etc...

So Valve's approach is right and fair.

I can show the whole PC that I've never had cheats.

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I can show the whole PC that I've never had cheats.

o really. After you formatted your pc countless times since 1628 days ago. Doesn't matter who used your account, the account was caught breaking the rules. Accept that the bans are PERMANENT. Also this is a community only forum