Request for Review of VAC Ban and Past Account Compromise

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Evka 11 月 28 日上午 1:15

Request for Review of VAC Ban and Past Account Compromise

Dear Steam Support Team,

I hope you are doing well. I am reaching out regarding a VAC ban placed on my account around the year 2016. At that time, my account was compromised, and I was unable to log in. I contacted support multiple times back then, but unfortunately, the issue could not be resolved, and the ban remained.

Recently, I have seen that Steam Support has improved the assistance process for users who have been hacked, so I am hopeful that you may be able to help me now. This account is important to me as it holds many memories from my childhood, and it has always been upsetting that some people assume I cheated. I have never used cheats.

If possible, I kindly request:

That you check whether any records still exist from my previous support tickets regarding the account hijacking in 2016.

That you investigate the VAC ban and determine whether it can be removed if it is confirmed that the cheating activity occurred while my account was compromised.

If feasible, any information that might help identify the party who was responsible for the unauthorized access.

I truly appreciate any assistance you can provide. Thank you in advance for taking the time to review my case.

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JacquesPatat 11 月 28 日上午 1:18

引用自 Eva Rozenberg：
Dear Steam Support Team,

I hope you are doing well. I am reaching out regarding a VAC ban placed on my account around the year 2016. At that time, my account was compromised, and I was unable to log in. I contacted support multiple times back then, but unfortunately, the issue could not be resolved, and the ban remained.

Recently, I have seen that Steam Support has improved the assistance process for users who have been hacked, so I am hopeful that you may be able to help me now. This account is important to me as it holds many memories from my childhood, and it has always been upsetting that some people assume I cheated. I have never used cheats.

If possible, I kindly request:

That you check whether any records still exist from my previous support tickets regarding the account hijacking in 2016.

That you investigate the VAC ban and determine whether it can be removed if it is confirmed that the cheating activity occurred while my account was compromised.

If feasible, any information that might help identify the party who was responsible for the unauthorized access.

I truly appreciate any assistance you can provide. Thank you in advance for taking the time to review my case.

your were already been answered in your previous thread https://psteamcommunity.yuanyoumao.com/discussions/forum/26/135514402721580543/

vacban is permanent and cannot be appealed. after 3430 days that ban have already been checked and rechecked, also its irrelevant who used the account. And chatgpt won't help you, especially seeing this is a community only forum

JacquesPatat 11 月 28 日上午 1:20

vacban - https://psteamhelp.yuanyoumao.com/en/faqs/view/647C-5CC1-7EA9-3C29

Can I appeal my VAC ban?
No. VAC bans cannot be appealed. If a VAC ban is issued incorrectly it will be automatically removed after investigation, but Steam Support does not manually remove VAC bans applied to accounts for any reason.

I was not using my account when it was VAC banned. Can the ban be removed?
No. Any bans added to an account will remain regardless of who was using the account at the time the infraction occurred. Ultimately, the use and security of your Steam account are your responsibility.

SpeedFreak1972 11 月 28 日上午 1:23

I kindly request OP READS the above links provided

Leonardo Da Pinchi 11 月 28 日上午 1:29

Dear Steam User Eva Rozenberg,

Your ban is permanent and for an account that appears to mean a lot to you, you had no issue abandoning it.

Since the last game you purchased, and likely played, was in 2017.

If the account meant so much to you, you wouldn't have abandoned it so readily.

Either way, the ban is permanent.

Sincerely,
A fellow Steam user.

PS, Don't use AI to write ban appeals.

最后由 Leonardo Da Pinchi 编辑于; 11 月 28 日上午 1:29