Hello Valve Support Team,

I’m reaching out regarding my Dota 2 account, which has a matchmaking ban until January 18, 2038 due to excessive reports or failed ready-ups. I understand the importance of fair play and positive behavior, and I sincerely apologize if my past actions triggered this penalty.

I never used cheats or intentionally ruined games. Some issues may have been caused by connection problems or misunderstandings during matches. I’ve been playing since 2017 and truly enjoy Dota 2. Please consider reviewing or reducing this restriction — I’m committed to following all rules and improving my conduct going forward.

Thank you for your time and understanding.

Best regards,
Yanet Chacon