Hell D Max 9 月 27 日 下午 12:55
App Confirmations Not Working
This post is just a report on the App. I am not looking for a discussion or a fix.
When I try to place an order on the marketplace Steam asks to use the app to confirm. I confirm on the app, nothing happens. Even if I wait several minutes nothing happens. After I confirm on the app, the confirmation is removed from the app but steam is stuck on the confirmation page. If I exit the page the order is canceled. So I cannot place orders until this problem is solved.
I tried:
- Waiting several minutes after the confirmation (did not work)
- Clearing App cache (did not work)
- Reinstalling the App (did not work)
- Log off and log in (did not work)
- Restart phone and pc (did not work)
- Turn on App notifications (did not work and the confirmation did not pop up as a notification)
I give up and I will wait for future App patches to solve this problem.
< >
正在显示第 1 - 11 条,共 11 条留言
Kälävätys 9 月 28 日 上午 6:19 
I'm having this same issue. Can't even restart the app because I have the authenticator and the app refuses me logging out.
These same issues are occurring for me also. I guess all we can do is wait for them to fix this issue in a future update.
pyrus aer 9 月 28 日 下午 6:14 
same here. get the alert, get in the app, press confirm and....nothing. sometimes it will send the request multiple times for no reason. i even tried taking my phone off of wi-fi thinking it may have been caused by my less than stellar router (has been known to cause similar issues)
最后由 pyrus aer 编辑于; 9 月 28 日 下午 6:17
SLAWA MARLOW 9 月 29 日 上午 4:39 
use vpn
tnwillia55 9 月 29 日 下午 7:46 
Same here, I can only guess Steam does not care about the money they are loosing. Never have I ever needed to go to my mobile to confirm anything prior to the last 2 weeks. Hope they fix it soon, it's been out for 2 weeks for me.
最后由 tnwillia55 编辑于; 9 月 29 日 下午 7:48
pyrus aer 9 月 30 日 下午 4:35 
update on my end. it seems the confirmations work when its a small single purchase but for multiple purchases it sends for each individual item instead and somehow forgets which things its trying to approve?
Mini Griffin 10 月 14 日 下午 1:15 
Unbelievable that this is STILL happening
Bat goes squeak 10 月 23 日 下午 1:11 
I was buying “in full color” or something for cs2 and it isn’t buying, tried buying at 34 it’s much higher now, quite upset because I sold at like 80 but, oh well :(
Ritey 10 月 24 日 上午 6:30 
what
tnwillia55 10 月 24 日 下午 3:07 
Tried again today still won't work
joeust76 10 月 28 日 下午 10:53 
It’s been a month. I guess valve doesn’t want to make card money anymore.
< >
正在显示第 1 - 11 条,共 11 条留言
每页显示数: 1530 50