Why does Steam not accept my payment?

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ShadeLugia 10 月 20 日下午 7:16

I have the money in my Steam wallet but when I try to buy the games it says an unexpected error has occurred and the payment does not go through. I am wondering if Steam itself is having a problem. What do I do?

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datCookie 10 月 20 日下午 7:20

Maybe give it a few hours and try again

cSg|mc-Hotsauce 10 月 20 日下午 7:26

Is this a gift purchase?

ReBoot 10 月 20 日下午 9:38

引用自 ShadeLugia：
I have the money in my Steam wallet but when I try to buy the games it says an unexpected error has occurred and the payment does not go through. I am wondering if Steam itself is having a problem. What do I do?

Read (and maybe quote) the FULL error message. Does it tell you to try again later and/or contact Steam support?

pckirk 10 月 20 日下午 11:29

Do you have an active payment setup? Bank debit card or credit card, or paypal as your active on file payment ?? some game purchases will not go via steam wallet payments.

also for UK residents, if it is a restricted age game, you must have a CREDIT CARD on File...

SLG 10 月 21 日上午 12:57

引用自 pckirk：
Do you have an active payment setup? Bank debit card or credit card, or paypal as your active on file payment ?? some game purchases will not go via steam wallet payments.

also for UK residents, if it is a restricted age game, you must have a CREDIT CARD on File...

Which games can not be purchase from funds from your Steam wallet? If this is true, it is the first time I have heard of it.

最后由 SLG 编辑于; 10 月 21 日上午 12:57

Anonymous Helper 10 月 21 日上午 2:54

引用自 ShadeLugia：
I have the money in my Steam wallet but when I try to buy the games it says an unexpected error has occurred and the payment does not go through. I am wondering if Steam itself is having a problem. What do I do?

Are you trying to buy game as a gift or are you trying to buy game for your account?

pckirk 10 月 21 日上午 7:22

引用自 SLG：
引用自 pckirk：
Do you have an active payment setup? Bank debit card or credit card, or paypal as your active on file payment ?? some game purchases will not go via steam wallet payments.

also for UK residents, if it is a restricted age game, you must have a CREDIT CARD on File...
Which games can not be purchase from funds from your Steam wallet? If this is true, it is the first time I have heard of it.

Some games purchases, still require a non wallet funding source, before purchase via steam wallet. and off the top of my mind, I do not remember what games required this.