CelestialWolf 10 月 11 日 上午 5:06
Steam account
Hey there,
I recently came across a situation involving a Steam user who claimed to be part of “Steam Support Leadership.” The interaction included requests to disable Steam Guard, share full screen via Discord, provide bank statements, and purchase gift cards from external sites like Eneba as part of a “verification” or “insurance” process.


🧩 Has anyone else seen this?
- Have you encountered similar support claims or profiles?
- Is this a known scam pattern or something Steam has addressed before?
- Are there official resources or threads that clarify what legitimate support looks like?

🛡️ What I Know
- Valve does not conduct support via Discord.
- Steam staff do not ask for gift card purchases or bank screenshots.
- Steam Guard should never be disabled at someone else’s request.

If you’ve seen anything like this or have advice on how to handle/report it, I’d really appreciate your input. I’m trying to better understand what’s going on and help others stay safe.
Thanks in advance!

Would you like help turning this into a visual alert or adapting it for Reddit or Discord? I can modularize it for multi-platform sharing.
🛡️ What I Know
- Valve does not conduct support via Discord.
- Steam staff do not ask for gift card purchases or bank screenshots.
- Steam Guard should never be disabled at someone else’s request.
Link from help steam website says this t show ownership of a steam account: https://psteamhelp.yuanyoumao.com/en/faqs/view/40A0-8B4B-B54B-C51A

If anyone knows anything, please reply with any infomation.

Thank you,
Wtinsley1
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正在显示第 1 - 9 条,共 9 条留言
Vamp 10 月 11 日 上午 5:10 
lol, that's like scam #1 in the big book of scams.
CelestialWolf 10 月 11 日 上午 5:32 
https://cdn.discordapp.com/attachments/1424719149145264142/1426535447395303464/image.png?ex=68eb942a&is=68ea42aa&hm=acf039af8d3715ab587e519fb2f313690a9cee06a421c6c539fd725a92db722f& This was the person I was talking to through discord which made me feel like this was fishy. I can't post the screenshot of his info and if anyone knows if this guy is from steam support or not pleas let me know.

His name: Anre Philips
CelestialWolf 10 月 11 日 上午 5:33 
Nm the link does not work
Just a scammer, stay away from Discord and don’t share anything with anyone. Don’t believe anyone who says you were reported by mistake, it’s all false. No Valve employee or moderator will ever ask for your login details or disable your steam guard, neither in private chat here, nor on Discord. Ignore, block and move on.
Vamp 10 月 11 日 上午 10:24 
引用自 CelestialWolf
Nm the link does not work
You know you can just delete posts, right?
CelestialWolf 10 月 11 日 下午 11:20 
I have done what was right to do which was report him, so will steam support email for info or anything for this case or no?
TopDog 10 月 12 日 上午 12:55 
i only half read your first post, and its quite clear its a scam. Also no steam support/employee will contact some one through discord or friending someone
Aluvard 10 月 12 日 上午 1:02 
引用自 CelestialWolf
I have done what was right to do which was report him, so will steam support email for info or anything for this case or no?
They don't need anything else from you.
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