Questioning the automated system
I was recently banned on the CS2 forums for simply stating I had received a skin in exchange for real life currency and that I bought a bunch of holo stickers to slap on it. When I received the ban, it said I was banned for discussing redundant topics on steam and that the topics weren't allowed on the Steam forums. Luckily this must be a common occurrence for other users, because a support representative removed by ban within an hour of creating the support ticket.

My question for Valve is: if you know your automated system is failing, why are you not fixing it? Why should it be left to me to reach out to you to fix an issue caused by your faulty system? I am sure it has been answered here on the forums before, but why did Valve get rid of the community moderation in the first place? The forums were functionally a better place under the system of 6 or 7 real people, but now its seemingly managed by robots. They were volunteers as well, so it's not like you were losing money compensating their efforts.

Instead, moderation has been completely outsourced and automated. Random bans being thrown around left and right; it almost leads me to believe some of the cheaters begging in the vac discussion forums for their bans to be lifted have actually been falsely banned. In my opinion, this entire system needs to be reworked. At this point, just bring back community moderators again. This A.I. moderation sucks. :steamfacepalm:
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引用自 American4
Questioning the automated system

I was recently banned on the CS2 forums for simply stating I had received a skin in exchange for real life currency and that I bought a bunch of holo stickers to slap on it. When I received the ban, it said I was banned for discussing redundant topics on steam and that the topics weren't allowed on the Steam forums. Luckily this must be a common occurrence for other users, because a support representative removed by ban within an hour of creating the support ticket.

My question for Valve is: if you know your automated system is failing, why are you not fixing it? Why should it be left to me to reach out to you to fix an issue caused by your faulty system? I am sure it has been answered here on the forums before, but why did Valve get rid of the community moderation in the first place? The forums were functionally a better place under the system of 6 or 7 real people, but now its seemingly managed by robots. They were volunteers as well, so it's not like you were losing money compensating their efforts.

Instead, moderation has been completely outsourced and automated. Random bans being thrown around left and right; it almost leads me to believe some of the cheaters begging in the vac discussion forums for their bans to be lifted have actually been falsely banned. In my opinion, this entire system needs to be reworked. At this point, just bring back community moderators again. This A.I. moderation sucks. :steamfacepalm:

It wasn't automated.

A real person looked at the reported post and made a decision to ban you, even if that ban was reversed by Support.

:nkCool:
1amayzingman 10 月 9 日 上午 9:11 
引用自 cSg|mc-Hotsauce
引用自 American4
Questioning the automated system

I was recently banned on the CS2 forums for simply stating I had received a skin in exchange for real life currency and that I bought a bunch of holo stickers to slap on it. When I received the ban, it said I was banned for discussing redundant topics on steam and that the topics weren't allowed on the Steam forums. Luckily this must be a common occurrence for other users, because a support representative removed by ban within an hour of creating the support ticket.

My question for Valve is: if you know your automated system is failing, why are you not fixing it? Why should it be left to me to reach out to you to fix an issue caused by your faulty system? I am sure it has been answered here on the forums before, but why did Valve get rid of the community moderation in the first place? The forums were functionally a better place under the system of 6 or 7 real people, but now its seemingly managed by robots. They were volunteers as well, so it's not like you were losing money compensating their efforts.

Instead, moderation has been completely outsourced and automated. Random bans being thrown around left and right; it almost leads me to believe some of the cheaters begging in the vac discussion forums for their bans to be lifted have actually been falsely banned. In my opinion, this entire system needs to be reworked. At this point, just bring back community moderators again. This A.I. moderation sucks. :steamfacepalm:

It wasn't automated.

A real person looked at the reported post and made a decision to ban you, even if that ban was reversed by Support.

:nkCool:
In that case, it's even worse than I thought
Brian9824 10 月 9 日 上午 9:13 
引用自 American4
引用自 cSg|mc-Hotsauce

It wasn't automated.

A real person looked at the reported post and made a decision to ban you, even if that ban was reversed by Support.

:nkCool:
In that case, it's even worse than I thought

Not really, joking about things that are not allowed can and will result in action. People have had their accounts locked for joking about being underage. So in the future i wouldn't make jokes about breaking rules or advertise any rules you might break

You were very lucky support removed that
引用自 American4
引用自 cSg|mc-Hotsauce

It wasn't automated.

A real person looked at the reported post and made a decision to ban you, even if that ban was reversed by Support.

:nkCool:
In that case, it's even worse than I thought

For how it works now is, let the Steam Support moderators make their decision on the reported content and if the user wishes to contest it for it not being correctly applied, have them make a ticket to Steam Support and they'll deal with it or not.

:nkCool:
1amayzingman 10 月 9 日 上午 9:20 
引用自 Brian9824
引用自 American4
In that case, it's even worse than I thought

Not really, joking about things that are not allowed can and will result in action. People have had their accounts locked for joking about being underage. So in the future i wouldn't make jokes about breaking rules or advertise any rules you might break

You were very lucky support removed that
What are you talking about?
Brian9824 10 月 9 日 上午 9:24 
引用自 American4
引用自 Brian9824

Not really, joking about things that are not allowed can and will result in action. People have had their accounts locked for joking about being underage. So in the future i wouldn't make jokes about breaking rules or advertise any rules you might break

You were very lucky support removed that
What are you talking about?

引用自 American4
I was recently banned on the CS2 forums for simply stating I had received a skin in exchange for real life currency

That is against the rules, selling skins outside of steam is not allowed and discussing it in threads can result in threads being closed and/or getting a ban. if you had meant you got it from the market, it was poorly worded and i'd read that and assume you got it from a 3rd party site outside of steam.
最后由 Brian9824 编辑于; 10 月 9 日 上午 9:25
1amayzingman 10 月 9 日 上午 9:30 
引用自 Brian9824
引用自 American4
What are you talking about?

引用自 American4
I was recently banned on the CS2 forums for simply stating I had received a skin in exchange for real life currency

That is against the rules, selling skins outside of steam is not allowed and discussing it in threads can result in threads being closed and/or getting a ban. if you had meant you got it from the market, it was poorly worded and i'd read that and assume you got it from a 3rd party site outside of steam.
There was no mention made of where I got the skin. It was literally almost word for word "I bought an AK | Blue Laminate and some Cloud9 holos to slap on it". No third parties mentioned. Shouldn't be a violation of the rules and whoever assisted me at Valve was in agreeance.

Edit: my original post says in exchange for real life currency, but it only states this because I am still uncertain what led to me being banned in the first place, so I didn't wanna risk explicitly stating it.
最后由 1amayzingman 编辑于; 10 月 9 日 上午 9:31
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