DeadEye 9 月 30 日 上午 4:00
Are community forum mods free from accountability?
Hi,

I was banned permanently from Entropia Universe forum - this is a game I've played since 2001 and it's just been added to Steam. I was trying to offer the opposite to the "sunshine and rainbows" being presented in the top pinned post.

All I did was post screenshots from their official forums, from some of their most dedicated players which provide concrete arguments in itself against what is being peddled.

Are they allowed to hide any criticism and allow lies to exist on their forum here, even when I'm being completely tame and within Steam's policies? Seems like a huge overstep to allow people to get scammed when you can't even speak about reality.

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3577557097
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正在显示第 1 - 14 条,共 14 条留言
Mad Scientist 9 月 30 日 上午 4:06 
Any game hub moderator complaint goes to the Developer, via their website/support/"Contact Us" page, social media etc. However, typically when they're aware of longterm behavior, they don't undo it. Previous entries & other reports may also display why they may have taken permanent action.
最后由 Mad Scientist 编辑于; 9 月 30 日 上午 4:07
AustrAlien2010 9 月 30 日 上午 5:15 
I don't judge people. I wouldn't be able to tell right from wrong. I don't even believe in that.
You should just contact support, I think. Just do what the message suggests. That's the way forward.

I believe that, unless one has been subjugated, one always means well. And any notion of "wrongdoing" is just a matter of one being misunderstood. If you can believe that as well, there is no reason for anyone to be banished. There is only a reason for people to understand eachother.
最后由 AustrAlien2010 编辑于; 9 月 30 日 上午 8:52
you should distance yourself from scams, i think.
alex-spieleder 10 月 1 日 上午 10:14 
引用自 DeadEye
Hi,

I was banned permanently from Entropia Universe forum - this is a game I've played since 2001 and it's just been added to Steam. I was trying to offer the opposite to the "sunshine and rainbows" being presented in the top pinned post.

All I did was post screenshots from their official forums, from some of their most dedicated players which provide concrete arguments in itself against what is being peddled.

Are they allowed to hide any criticism and allow lies to exist on their forum here, even when I'm being completely tame and within Steam's policies? Seems like a huge overstep to allow people to get scammed when you can't even speak about reality.

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3577557097

Welp good luck
Steam is leftist mod governed so they wont do anything
Happened to me too multipe times
引用自 DeadEye
Are community forum mods free from accountability?

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3577557097

Just going to point out that according to the screenshot you were banned by game's developer, not by a hub moderator.

As for accountability, the game hubs are owned by developers of the game to who Valve have given right to moderate as they see fit (essentially no different if the developer set up their own forum). Hub moderators are accountable to the developers that assigned them, not Valve. Valve will not step in unless developer or moderator does something really egregious (Like what happened with Domina developer).
最后由 Anonymous Helper 编辑于; 10 月 1 日 上午 10:36
Fluke 10 月 1 日 上午 10:57 
You may have a valid point about the game. But your post is not phrased like constructive criticism. There is no details in that post about what the developer previously promised or what exactly you would like to see them do differently.

It isn't clearly from the two snapshots of the negative experience of only two players had if that represents the feelings of 0.1% or 1% or 10% or 51% of the players. Two is not a very large sample size to try to produce statistics from.

From Steam game forums is largely going to be for helping the developer/publisher accomplish their mission. They want their game to be the hottest party in town and the "on-topic" discussions will largely be how to keep the party going or improve it.

If the developer or publisher is acting in bad faith, then Steam offers the review system. Currently this game is reviewed by 211 members of the Steam community. Still not a great sample size but is still larger than just 2. It is telling the trend of the reviews is mixed.

If you feel the review system is not enough because the developer or publisher has been issuing misleading promises then contact Steam support and/or a video game journalist that you feel you can trust.

I am sorry about the frustration with getting banned. But ultimately, it might not have been the right place to state your case and there are other paths you can attempt.
Chaosolous 10 月 1 日 上午 11:08 
Developers who don’t concede moderation to Steam support, generally, have a wide degree of freedom in how they moderate their forums.

Unless you can provide proof that they’re breaking the law or Steam’s terms of service, they can do pretty much whatever they want with the authority they’re given.
Liquid Inc 10 月 1 日 上午 11:24 
The "prove me wrong" bit is usually used by trolls seeking arguments, so.. that combined with the lack of thread substance and 2 linked images doesn't build a picture you were doing this for positive reasons.
There's more to this story... Much more.

引用自 DeadEye
Are they allowed to hide any criticism and allow lies to exist on their forum here, even when I'm being completely tame and within Steam's policies?

"Trust me when i say, gaming is better without you around"

Quote from the OP........

Whether that's aimed at a player or developer, that's not the right way to go about it....

Again, more to this story, but will OP tell us it?
KrakenGreywolf 10 月 1 日 下午 1:42 
Any subforum mod/dev on Steam are allowed to do whatever the heck they want and users usually have no recourse-because most games that hire abusive mods/have abusive devs only allow appeals to their own support (cutting Steam out of the appeal process entirely). And I know of at least one dev that does this and does and thier support does not overturn ANY bans regardless of how wrongful or frivolous they are.

Needless to say, I no longer give that dev my money or time. I’d suggest anyone else finding themselves in a similar situation do the same. The only languages some devs understand is money & playercount. Don’t give them either.



引用自 alex-spieleder
Welp good luck
Steam is leftist mod governed so they wont do anything
Happened to me too multipe times

Yeah, no. Left or right doesn’t matter in most of these cases-because the bans cannot be overturned by Steam at all.
It doesn't matter whether a post is constructively neutral or otherwise. A neutral, constructive approach based on facts is always preferable, of course. If one dev/mod don't like something, you're out of luck.

I was also banned for life from a gamehub by a developer for "harassment" because I criticized them for demonstrably using unfair means with the help of the media to try to boost their sales.

That just shows how customers are treated on this platform. Unfortunately, enough people go along with it and continue to buy and everything is being swept under the carpet.

The exclusion criterias are just as fishy as those in the main area of the Steam discussion platform. The worst thing about it is that the so called "support" naturally sides with the developers, because it's all about profit and reputation (not that Valve cares about its own reputation, they are too big for that) and customers can't reach the responsible parties through normal ways.
最后由 ペンギン 编辑于; 19 小时以前
Ah, yes... the moment when Reddit moderators become developers... we all love it, don't we?
They're as tyrannical as reddit mods, your opinions are not allowed on Steam according to them.
引用自 PaulKrawitz
Ah, yes... the moment when Reddit moderators become developers... we all love it, don't we?


引用自 Lunacy
They're as tyrannical as reddit mods, your opinions are not allowed on Steam according to them.

Says two people part of a massive group that will mass brigade Steam Support to get one of their own unbanned.
引用自 alex-spieleder
引用自 DeadEye
Hi,

I was banned permanently from Entropia Universe forum - this is a game I've played since 2001 and it's just been added to Steam. I was trying to offer the opposite to the "sunshine and rainbows" being presented in the top pinned post.

All I did was post screenshots from their official forums, from some of their most dedicated players which provide concrete arguments in itself against what is being peddled.

Are they allowed to hide any criticism and allow lies to exist on their forum here, even when I'm being completely tame and within Steam's policies? Seems like a huge overstep to allow people to get scammed when you can't even speak about reality.

https://psteamcommunity.yuanyoumao.com/sharedfiles/filedetails/?id=3577557097

Welp good luck
Steam is leftist mod governed so they wont do anything
Happened to me too multipe times

Please don't be silly.

For actual fact, Steam is not leftist and game related forums are nothing to do with Steam. They are operated by their devs/publishers of that game.

Steam only mod their own forums, and that's an outside company that has the contract too.

Not everything is partisan.

And anything you don't like is not some lefty movement.
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