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76561198036613549 2015 年 10 月 6 日 下午 6:34
how long does it take for steam support to email me back on a ticket i submitted
i recently submitted a ticket to change my email on an account that has an old email address that was on October 2 2015 now it is October 6 2015 and they have not got back with me. Does anyone know how long it takes to receive a response back? I know that they have a lot of customers but was just wondering thanks,Nick
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fluxtorrent 2015 年 10 月 6 日 下午 6:36 
Why would you submit a ticket to change the email address? you can do that yourself... Expect a long wait for something that trivial.
76561198036613549 2015 年 10 月 6 日 下午 6:43 
thanks for writing back the thing is steam guard keeps wanting to send me a code to activate a computer that i had to redo install windows on and the email that is with that account i no longer have i have a new email and steam told me i have to contact them if i cant receive the email to activate my account on my computer with the steam program. i don't know whats going on
fluxtorrent 2015 年 10 月 6 日 下午 6:46 
Ah, in that case makes a little more sense. Still can't give you an estimate on the ETA, though XD hijacked accounts are sitting around 5+ weeks right now, billing is around 3-7 days. not sure how they would prioritize your case. I'd be prepaired to wait the same as a hijacked account just so you aren't too disappointed.
76561198036613549 2015 年 10 月 6 日 下午 6:50 
Thank you for your answer on my questions i guess ill be waiting to here form them much appreciated fluxtorrent
fluxtorrent 2015 年 10 月 6 日 下午 6:54 
No problem, it's why I kick around here.
Azroluth 10 月 8 日 下午 10:05 
引用自 CHEESER
Thank you for your answer on my questions i guess ill be waiting to here form them much appreciated fluxtorrent

What's the update?
Mike 10 月 8 日 下午 10:31 
This thread was quite old before the recent post, so we're locking it to prevent confusion.
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