Help with frequent crashing :: Hardware and Operating Systems

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robertmanalo 16 小时以前

Help with frequent crashing

Hi All,

I've just built a new PC and recently started gaming on it.

However, I seem to be getting a lot of random crashing in both games I've played so far (Clair Obscur and Silent Hill f).

Timing of crashes is random, but can range anywhere from 10 minutes to even over 4 hours of straight playing.

I have a Ryzen 7 9800x 3D and RTX 5090 with 32 gb ddr 5 ram.

Using hwinfo, both the cpu and gpu average out around 65-70C and Ram at around 50 C.

Any idea how to begin searching for the cause?

Thanks!

Edit: I tried using Windows Event viewer, and am not seeing any critical or error warnings at the time of the crash other than kernel 41 power which happens after i switch it back on.

最后由 robertmanalo 编辑于; 15 小时以前

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正在显示第 1 - 15 条，共 15 条留言

smallcat 16 小时以前

what is crashing - the whole PC or the games only . Might try a different Geforce driver . Reset video driver settings . Dont allow NV app to auto optimize games

最后由 smallcat 编辑于; 15 小时以前

robertmanalo 15 小时以前

The entire system crashes while playing games. (Meaning I cannot even alt f4 or ctrl alt delete, my only option is to power off with the power button).

I've updated to the latest driver - is this one a problem? My old pc with a rtx 3070 isnt getting any problems.

NoFuFu 15 小时以前

What psu did you install for that build, because both those gpu and cpu are power hungry, minimum 1000w i would say preferably 1200w.

Should also check that everything is correctly connected and everything is correct in the bios.

smallcat 15 小时以前

Any error messages in Event Viewer ?

Illusion of Progress 14 小时以前

I would try the RTX 3070 (presuming you still have it) in the new system to try and isolate if the instability is with the graphics card or the platform.

If you don't want to/can't do that up front, I'd also be disabling EXPO and running RAM at stock.

Make sure the PSU is capable, and that the power cables are correctly connected. Those high power graphics cards using that connector seem to have stability issues and/or melt cables more easily if the cables aren't perfect or there's a bend in the cable that they don't like.

robertmanalo 14 小时以前

Not seeing any around the time of crash other than kernel 41 power after i switch back on.

On one of the crashes though, I did see a VMIC time provider error near the time it crashed (only seen once though) - could this mean anything?

robertmanalo 14 小时以前

引用自 NoFuFu：
What psu did you install for that build, because both those gpu and cpu are power hungry, minimum 1000w i would say preferably 1200w.

Should also check that everything is correctly connected and everything is correct in the bios.

ASUS TUF Gaming 1200W G.

Haven't touched anything in BIOS except enabling EXPO2 and then switching it to EXPO1 to see if that helps.

robertmanalo 14 小时以前

引用自 Illusion of Progress：
I would try the RTX 3070 (presuming you still have it) in the new system to try and isolate if the instability is with the graphics card or the platform.

If you don't want to/can't do that up front, I'd also be disabling EXPO and running RAM at stock.

Make sure the PSU is capable, and that the power cables are correctly connected. Those high power graphics cards using that connector seem to have stability issues and/or melt cables more easily if the cables aren't perfect or there's a bend in the cable that they don't like.

Could try running it with the 3070 at some point.

Will also see if disabling EXPO helps.

Regarding the bent cables, I have ASUS GPU Tweak monitoring and all of the pins are in green drawing roughly the same amount (at full load I think I've never seen higher than 8.8A on any single pin)

smallcat 14 小时以前

what about PBO - on or off

smallcat 14 小时以前

since there s no error message in Event Viewer , aside from Kernel power , the most likely cause is the CPU power delivery . In second place a GPU issue . Less likely RAM .SSD or PSU failures are possible too

最后由 smallcat 编辑于; 14 小时以前

#10

Set-115689 13 小时以前

Try disabling the extra software like asus gpu tweak and run the game with regular gpu drivers/settings.

Unstable overclock / program?

Bios set to defaults?

Bios updated?

Try a different game if you have one. No ue5 games and no hardware ray tracing.

Psu running at higher loads and crashing gives kernel power 41 also. Could be anything at this pioint.

最后由 Set-115689 编辑于; 13 小时以前

#11

smallcat 13 小时以前

i think PBO is enabled feeding high voltages to the CPU and the system freezes .on my mobo it was so hard to find the PBO setting .Or just a loose connection

最后由 smallcat 编辑于; 13 小时以前

#12

Bad 💀 Motha 13 小时以前

Yes you really will need to learn how for fine tune the bios settings on any AM4 or AM5 pC or its probably never stable out of the box.

Also monitor CPU & GPU temps at all times. And with your CPU and GPU you're most likely going to need to take those fans off of any Auto or PWM control and fine tune the fan curve for cpu and gpu. So they get cooled down better instead of allowing them to get really hot before your fans kick into higher RPMs

Also get the latest AMD Ryzen.Chipset Driver from AMD website.

For NVIDIA try a clean install of an older driver and disable updates. Such as 581.80 or slightly older. The very latest driver has tons of issues

最后由 Bad 💀 Motha 编辑于; 13 小时以前

#13