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stonelayer33 11 月 28 日 下午 12:16
DirectX 12 Help
I am getting the error "DirectX 12 is not supported on your system. Try running without the -dx12 or -d2d12 command line argument'.

When I run DxDiag it shows I AM running Dx12.

------------------
System Information
------------------
Time of this report: 11/28/2025, 14:11:30
Machine name: DESKTOP-K3CJQ1L
Machine Id: {E6F7AA92-C3E2-4803-8EDD-C9196CA8F63D}
Operating System: Windows 11 Pro 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: AZW
System Model: GTi
BIOS: GTi12T201 (type: UEFI)
Processor: 13th Gen Intel(R) Core(TM) i9-13900HK (20 CPUs), ~2.6GHz
Memory: 98304MB RAM
Available OS Memory: 98064MB RAM
Page File: 11062MB used, 93144MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.7.7
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.7019 64bit Unicode


Display Devices
---------------
Card name: Intel(R) Iris(R) Xe Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) Iris(R) Xe Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_A7A0&SUBSYS_22128086&REV_04
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 49159 MB
Dedicated Memory: 128 MB
Shared Memory: 49031 MB
Current Mode: 1920 x 1080 (32 bit) (75Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.647461,0.340820), Green(0.318359,0.618164), Blue(0.152344,0.058594), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Acer SA230
Monitor Model: SA230
Monitor Id: ACR057E
Native Mode: 1920 x 1080(p) (74.973Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3a06f99bddd1c022\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3a06f99bddd1c022\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3a06f99bddd1c022\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_3a06f99bddd1c022\igd12umd64.dll
Driver File Version: 32.00.0101.7080 (English)
Driver Version: 32.0.101.7080
DDI Version: 12
Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 3.2
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Displayable: Supported
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Integrated
GPU Mux Support: Experimental, None - Unknown Error
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:True Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 11/2/2025 6:00:00 PM, 2761056 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-E4E0-11CF-9EF8-7702ABC2ED35}
Vendor ID: 0x8086
Device ID: 0xA7A0
SubSys ID: 0x22128086
Revision ID: 0x0004
Driver Strong Name: oem0.inf:5f63e534e0135c88:iRPLPD_w11_DS:32.0.101.7080:PCI\VEN_8086&DEV_A7A0


Any help would be appreciated.
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正在显示第 1 - 15 条，共 30 条留言
Bad 💀 Motha 11 月 28 日 下午 12:24 
Intel GPU is all you have?

Then you're wasting your time even bothering with DX12 games

You try Google Intel Driver Assistant and go install the drivers from Intel website?
#1
stonelayer33 11 月 28 日 下午 12:26 
引用自 Bad 💀 Motha：
Intel GPU is all you have?

Then you're wasting your time even bothering with DX12 games

You try Google Intel Driver Assistant and go install the drivers from Intel website?
I am able to play B3 with this computer (its a mini PC) with no issues. I only get this error with B4. I have used the Intel Graphics Software to keep my graphics card up to date.
#2
Set-115689 11 月 28 日 下午 12:57 
There's different dx 12 dx12_0 and dx12_1 (?) You need dx 12_1 ? Different feature sets.
最后由 Set-115689 编辑于; 11 月 28 日 下午 12:58
#3
Set-115689 11 月 28 日 下午 1:02 
If the games battlefield 4 play in dx11.
#4
stonelayer33 11 月 28 日 下午 1:02 
引用自 Set-115689：
There's different dx 12 dx12_0 and dx12_1 (?) You need dx 12_1 ? Different feature sets.
Which I show I have all versions.

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
#5
_I_ 11 月 28 日 下午 1:59 
its a laptop
https://www.intel.com/content/www/us/en/products/sku/232144/intel-core-i913900hk-processor-24m-cache-up-to-5-40-ghz/specifications.html

its Iris Xe igpu should support dx12.1
but if the game is detecting the igpu, it may be dumping you out just for that

ask in the games forum if the intel igpu is good enough to run the game
or for a command to bypass the check if the laptop has a dedicated gpu
#6
stonelayer33 11 月 28 日 下午 2:18 
引用自 _I_：
its a laptop
https://www.intel.com/content/www/us/en/products/sku/232144/intel-core-i913900hk-processor-24m-cache-up-to-5-40-ghz/specifications.html

its Iris Xe igpu should support dx12.1
but if the game is detecting the igpu, it may be dumping you out just for that

ask in the games forum if the intel igpu is good enough to run the game
or for a command to bypass the check if the laptop has a dedicated gpu
Its a mini PC, so the graphics card is integrated. If there is a command I can use in steam to force it to use 12_1 that would probably be best but I have tried the -dx12 and -d2d12 commands.
#7
smallcat 11 月 28 日 下午 4:56 
the iGPU supports DirectX 12.1 but not 12.2 . Force DirectX 11 . There are indications Borderlands 4 uses 12.2 or fails due to a bug

in FF Rebirth the situation is similar . there s a modded file (a single file) that allows DirectX12.2 games to run on GPUs with older Direct 12 .Might give it a try for your game
#8
_I_ 11 月 28 日 下午 5:14 
引用自 stonelayer33：
引用自 _I_：
its a laptop
https://www.intel.com/content/www/us/en/products/sku/232144/intel-core-i913900hk-processor-24m-cache-up-to-5-40-ghz/specifications.html

its Iris Xe igpu should support dx12.1
but if the game is detecting the igpu, it may be dumping you out just for that

ask in the games forum if the intel igpu is good enough to run the game
or for a command to bypass the check if the laptop has a dedicated gpu
Its a mini PC, so the graphics card is integrated. If there is a command I can use in steam to force it to use 12_1 that would probably be best but I have tried the -dx12 and -d2d12 commands.
its basically a laptop box without the display

its using the intel xe igpu
the intel igpu may not meet the games min req

13900hk, sounds like a desktop 13900k, but is far from that
https://technical.city/en/cpu/Core-i9-13900K-vs-Core-i9-13900HK
2 p and 8 e cores short
missing 12mb l3 cache
35-115w vs 125-253w

about half the performance of the k desktop cpu of the same number
#9
stonelayer33 11 月 28 日 下午 9:12 
引用自 smallcat：
the iGPU supports DirectX 12.1 but not 12.2 . Force DirectX 11 . There are indications Borderlands 4 uses 12.2 or fails due to a bug

in FF Rebirth the situation is similar . there s a modded file (a single file) that allows DirectX12.2 games to run on GPUs with older Direct 12 .Might give it a try for your game
Does it need 12.2 to play? I tried to force DirectX 11 but the game wasn't made to run on 11.
#10
smallcat 11 月 28 日 下午 9:14 
Please name the game it s hard to guess
#11
stonelayer33 11 月 28 日 下午 9:14 
引用自 _I_：
引用自 stonelayer33：
Its a mini PC, so the graphics card is integrated. If there is a command I can use in steam to force it to use 12_1 that would probably be best but I have tried the -dx12 and -d2d12 commands.
its basically a laptop box without the display

its using the intel xe igpu
the intel igpu may not meet the games min req

13900hk, sounds like a desktop 13900k, but is far from that
https://technical.city/en/cpu/Core-i9-13900K-vs-Core-i9-13900HK
2 p and 8 e cores short
missing 12mb l3 cache
35-115w vs 125-253w

about half the performance of the k desktop cpu of the same number
It wasn't complaining about the hardware, only direct X. Good to know that this CPU isnt as good as a desktop CPU.

Should I work on getting a docking station with an external GPU?
#12
stonelayer33 11 月 28 日 下午 9:25 
引用自 smallcat：
Please name the game it s hard to guess
Borderlands 4
#13
smallcat 11 月 28 日 下午 9:33 
Checked it requires DirectX 12 , apparently 12.2
#14
smallcat 11 月 28 日 下午 9:56 
Update Windows and Intel drivers . As last resort might try the workaround - d3d12.dll ,modded alike .it worked for FF Rebirth but for Borderlands 4 ..

an option - grab d312.dll and dxgi.dll from the latest vkd-3d proton on windows and copy them in the game folder
最后由 smallcat 编辑于; 11 月 28 日 下午 10:14
#15
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发帖日期： 11 月 28 日 下午 12:16
回复数： 30
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