Screen flashing black at random times during games :: Hardware and Operating Systems

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Farmi 20. feb. 2024 kl. 6:22

Screen flashing black at random times during games

I have a problem where the screen will go black, usually for about a second, at seemingly random times during steam games. This has happened for the following games:

sekiro
hollow knight
don't starve together
Plate up
code vein

The problem doesn't seem to trend with more graphically demanding games, or be associated with higher GPU temps or fans running. Most of the time the game will run fine after the black screen, though some like hollow knight will lock up and need to be restarted. Most often happens 10-30 minutes into gameplay, and does happen again some time later if I keep playing in the same session. So far I've only been able to reproduce this problem while playing steam games. For example I have not yet encountered the issue while playing games through epic but I'm still testing.

The problem is relatively recent, I've had this pc about 3.5 years and I first had these black screens sometime fall '23

From what I've read online this issue seems to most resemble an issue described as being due to mismatched/ an issue with monitor resolution, but I've been using these same monitors for the entire life of the PC and the problem is newer.

Specs:
CPU: ryzen 5 3600
GPU Radeon RX 5700
Mobo: Asrock x570 phantom gaming 4
Monitor: Tested on Lenovo Len 27q-30 1440p/75Hz and ASUS VP249 1080p/144Hz
RAM: Would need to look up the specifics but 2x 8GB
Windows 10

What I've tried:

Updated windows and graphics card drivers
tested on different monitor and cable
verified game files
re-installed steam
turned off Freesync and vsync
Played on 1920x1080 instead of 2560x1440

any ideas?

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_I_ 20. feb. 2024 kl. 6:33

can be a few things

bad cable, hdmi/dp, try another one

gsync/freesync can cause, but it seems you ruled that out

or bad backlight leds, when failing they will open and turn off all backlight til they cool and work again
if turning the backlight/brightness down, using the displays osd menu, and it does it less often, this is the problem

if it stays out for long enough, you can also use a very bright flashlight and put it directly to the panel, if you see a partial image around the light there is no backlight

Sidst redigeret af _I_; 20. feb. 2024 kl. 6:34

Farmi 20. feb. 2024 kl. 7:00

I tried playing the games on a different monitor (the 1080p listed above)which uses a different cable, and still got the black screen. Worth noting that the original monitor was still plugged in, just showing desktop.

This makes a cable/monitor hardware issue seem unlikely to me, but I will test more rigorously and try some of the things you suggested. Thanks

Farmi 20. feb. 2024 kl. 7:05

No noticeable change between full screen and borderless. It feels like the problem might be less frequent in windowed, though it's hard to say for sure since there's usually several minutes in between black screens anyway. But the problem definitely doesn't go away in windowed either

Bad 💀 Motha 20. feb. 2024 kl. 15:21

Radeon 5700... say no more. Terrible GPUs

Sidst redigeret af Bad 💀 Motha; 20. feb. 2024 kl. 15:21

Mike 2. aug. kl. 20:51

Farmi, I have same issue with an RTX nvidia. It's RAM error probably.
I'm gaming with Warzone, Cyberpunk 2077, ecc... But the problem exists even if I don't play.

My HW:
CPU: Ryzen 7 5800X
MoBo: ASUS Strix B550-E
RAM: Crucial Ballistix BL2K16G36C16U4B 2x16GB @ 3600 MHz CL 16-18-18-38 (single rank)
VGA: Nvidia RTX 3070 FE
SSD: WD_BLACK SN850X 2TB NVMe
Monitor: TUF GAMING VG27AQ1A (Display Port)

My monitor go black randomly like yours, HDR on or off, ecc... Sometimes games crashing, only recently.

I bought new PSU, better and bigger for future OC capability, same problem...

Now I tested RAM with windows tool and memtest86, there is RAM issue at 1 address/cell with one stick of memory. After that, swapped positions of the sticks of memory, overvolted at 1,4V increased timings CL 16-19-19-39 @ 3600MHz and gaming problems go away right now (cross fingers

). But memtest detects errors anyway...

I must try another RAM kit, Trident Z Neo looks good and fully compatible with ryzen and my mobo, CL16-19-19-39 is the only avaible now F4-3600C16D-32GTZNC, dual rank.
I wish F4-3600C14D-32GTZNA CL14-14-14-34 but is impossible to find now... :(

Sidst redigeret af Mike; 2. aug. kl. 21:23

Numlock587 3. aug. kl. 11:57

Try 60hz refresh.

I think its the monitor or DRM checker.

Sidst redigeret af Numlock587; 3. aug. kl. 12:00

Farmi 11. aug. kl. 14:08

I actually solved this issue. It was being caused by a usb Xbox controller. Updating the controller's software fixed it.

Dani 13. sep. kl. 21:41

That's so weird. Glad you figured it out though! I was just having the same issue, so hopefully it was the same for me. Just updated the firmware!

policja 27. nov. kl. 15:32

Oprindeligt skrevet af Farmi:
I actually solved this issue. It was being caused by a usb Xbox controller. Updating the controller's software fixed it.

Glad i found this, i was going insane XD

C1REX 27. nov. kl. 15:47

Oprindeligt skrevet af policja:
Oprindeligt skrevet af Farmi:
I actually solved this issue. It was being caused by a usb Xbox controller. Updating the controller's software fixed it.
Glad i found this, i was going insane XD

I bit unrelated but I have a Microsoft Mouse and keyboard set. I really like it except it can freeze Windows. Seems like some USB power saving issue.

#10

Bug00 5. dec. kl. 9:16

I have the same issue. It’s annoying in war zone I died due to black screen after 20 kills. Can’t figure it out updated everything Nividia driver, windows updates, Corsair headset driver and firmware, steam games updates.
I even tried launching the game from Nividia game ready app.

I have Logitech 2 in 1 key board and mouse and most the game I use playing with controller anyway. But this keyboard and mouse use small usb dongle. Not sure if that is the issue I tried turn mic and keyboard off during game but problem is still there.

Can someone please help me and let me know what needs to be done. I have three different PC and they all do that.

Specs:

Asus ROG Crosshair hero X570 AM4 socket
Ryzen 9 5900x
Gskill Ram 32GB 3600mhz
MSI gaming trio X 3070 8GB
Headset Corsair void V2
Windows 11 home activated original
AIO Lian li Galahad 360 with 9 Lian li fans all around the case
Xbox controller wireless
Keyboard Logitech 2 in 1

Second setup:

Asrock x670e AM5 socket
Ryzen 9 7900x
Corsair 32 gb 6000mhz
MSI suprim 3090ti
Headset Corsair virtuoso
Same Aio setup as above just fans are V2 version
Same window as above
Xbox controller wireless

Third setup:

Asus ROG Strix x570e AM4 socket
Ryzen 9 5900x
Corsair 32 gb 3600mhz RT
Sapphire PURE 7800xt 16GB
No headset
Keyboard black widow with Corsair mouse
Xbox controller wireless
Same windows setup as above
Aio Corsair Titan 360 with Corsair fans and commander

So it’s happening on AMD and Nividia. So I am not sure what else to do. Let me know if anyone figure it out.

#11

_I_ 5. dec. kl. 9:56

Oprindeligt skrevet af Bug00:
I have the same issue. It’s annoying in war zone I died due to black screen after 20 kills. Can’t figure it out updated everything Nividia driver, windows updates, Corsair headset driver and firmware, steam games updates.
I even tried launching the game from Nividia game ready app.

I have Logitech 2 in 1 key board and mouse and most the game I use playing with controller anyway. But this keyboard and mouse use small usb dongle. Not sure if that is the issue I tried turn mic and keyboard off during game but problem is still there.

Can someone please help me and let me know what needs to be done. I have three different PC and they all do that.

Specs:

Asus ROG Crosshair hero X570 AM4 socket
Ryzen 9 5900x
Gskill Ram 32GB 3600mhz
MSI gaming trio X 3070 8GB
Headset Corsair void V2
Windows 11 home activated original
AIO Lian li Galahad 360 with 9 Lian li fans all around the case
Xbox controller wireless
Keyboard Logitech 2 in 1

Second setup:

Asrock x670e AM5 socket
Ryzen 9 7900x
Corsair 32 gb 6000mhz
MSI suprim 3090ti
Headset Corsair virtuoso
Same Aio setup as above just fans are V2 version
Same window as above
Xbox controller wireless

Third setup:

Asus ROG Strix x570e AM4 socket
Ryzen 9 5900x
Corsair 32 gb 3600mhz RT
Sapphire PURE 7800xt 16GB
No headset
Keyboard black widow with Corsair mouse
Xbox controller wireless
Same windows setup as above
Aio Corsair Titan 360 with Corsair fans and commander

So it’s happening on AMD and Nividia. So I am not sure what else to do. Let me know if anyone figure it out.

feel free to make your own thread

are you using vrr (freesync/gsync)

what monitor?
have you tried different display?

if the issue follows the monitor, it could be vrr, or the backlight

#12

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