if its under 1 hour of playtime, you can get a refund

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithPurchase
select purchase, then 'i would like a refund'
and follow the steps

do you need to get a job and budget your money to upgrade your pc....

引用自 _I_：

if its under 1 hour of playtime, you can get a refund

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithPurchase
select purchase, then 'i would like a refund'
and follow the steps

its a very bot like answer..
they already said they got the game in march...

You can still try to refund the game. If you provide a detailed reason why and ask very nicely, maybe they will grant you a refund. I wouldn't count on it tho

引用自 _I_：

if its under 1 hour of playtime, you can get a refund

https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithPurchase
select purchase, then 'i would like a refund'
and follow the steps

No they can't. The refund requirements are under 2 hours played and bought within 14 days. If you're outside of either of those limits the refund system will reject it.

They could try a manual refund by selecting I have a question and explaining, but there's no guarantee.

https://psteamproxy.yuanyoumao.com/steam_refunds

Just hold onto such game until you get a better PC later on.

No once the game is 14 days past purchase or played for 2 hours... that's the policy. Has to be under both of those limits.

If you buy a game, be ready to install it and test it right away. So you have time to refund if needed

No, you cannot
I have one game with only like 40 mins playing time, but I bought it years ago & was rejected in refund of it

In their reply to me they quoted :” To get a Steam refund, the game must be purchased within 14 days and have less than two hours of playtime “

still, may be worth contacting support

after 6mo, they wont do refund, but may give you steam credit or something if you really dont want the game, and it has <2 hr playtime

if had steam support restore game keys that i just wanted to verify

引用自 _I_：

still, may be worth contacting support

after 6mo, they wont do refund, but may give you steam credit or something if you really dont want the game, and it has <2 hr playtime

if had steam support restore game keys that i just wanted to verify

stop making stuff up. There is no offer of store credit for refunds that fall outside the refund window.

i said maybe

steam support is helpful if you want for them to answer and treat them with some kind of respect

and i have had them test game codes for me to verify they work, after redeeming one and asking them to undo it

Outside of the refund requirements in Australia, you would have to prove the game does not work in order for a refund that has been denied multiple times for going beyond the requirements.

引用自 _I_：

still, may be worth contacting support

after 6mo, they wont do refund, but may give you steam credit or something if you really dont want the game, and it has <2 hr playtime

if had steam support restore game keys that i just wanted to verify

There is no such thing. That would be your Steam Wallet. What non-sense is this?

引用自 cSg|mc-Hotsauce：

Outside of the refund requirements in Australia, you would have to prove the game does not work in order for a refund that has been denied multiple times for going beyond the requirements.

:nkCool:

Because there really is no true way to prove tbat. Any company or store could blame user faults/errors or the PC itself.

引用自 Bad 💀 Motha：

引用自 _I_：

still, may be worth contacting support

after 6mo, they wont do refund, but may give you steam credit or something if you really dont want the game, and it has <2 hr playtime

if had steam support restore game keys that i just wanted to verify

There is no such thing. That would be your Steam Wallet. What non-sense is this?

was just telling the op to try anyway
what harm can it do?
if they want the game removed from their library support can easily do that
and maybe give some credit to their steam wallet

i just said that steam support has undone and verified some game codes i had from other sources

steam support can be helpful if you ask nicely

you never know until you ask