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BIGDOG4 11 月 12 日 上午 3:14
Improve Oversight and Transparency for Developer-Run Community Moderation
Right now, developers and their moderation teams can permanently ban players from their Steam community hubs — even when the player’s post contains polite criticism or fact-based feedback. There is currently no oversight or review process for these actions, and Steam Support will not intervene, even if the moderation appears inconsistent with the Steam Community Rules & Guidelines.

This creates a situation where legitimate, respectful discussion can be silenced at the sole discretion of a developer or one of their staff, without warning or accountability. It can discourage users from sharing honest opinions and hurt trust in both the game and the Steam platform.

I’d like to suggest a few improvements to make moderation more balanced and transparent:

Require a Warning System:
Developers should issue a warning or temporary suspension before applying a permanent ban, as recommended in Valve’s “Warnings, Bans & Messaging” guidelines.

Clarify Ban Reasons:
All bans should clearly reference which specific part of the Steam Community Rules & Guidelines was violated. Vague reasons like “negativity” or “misinformation” don’t help users understand what rule was broken.

Introduce Oversight for Repeated Abuse:
If multiple users report similar unfair moderation practices, Steam’s internal Community Operations team should be able to review the moderation history — ensuring developer-run hubs remain fair.

Increase Transparency:
Add a visible moderation policy notice to each community hub (for example: “This hub follows Steam’s standard moderation process” or “Developer enforces custom moderation rules”). That would let players know what kind of environment they’re entering before posting.

These changes wouldn’t take control away from developers — they’d simply ensure fairness and consistency across the entire Steam community. Constructive criticism and honest conversation help both developers and players, and that’s something worth protecting.
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Thermal Lance 11 月 12 日 上午 3:34 
This topic comes up pretty much every week since years. You can stop guys, I'm fairly sure Valve is aware at this point.

Or just, carry on and have the thread go down the same way it did the last 200 times.

Choice is yours.
#1
William Shakesman 11 月 12 日 上午 6:38 
Valve has held that developers can ban for any reason or no reason at all and that developers do not have to follow the Steam rules within their own hubs. It is unfortunate and some people get screwed. The alternative is Steam eventually has to force devs to talk to someone they do not want to talk to, which is a tough situation for Valve to force. As you might imagine, anything that can slightly inconvenience a dev to benefit a user is the least popular thing imaginable on this board.
#2
Abigail From Sexy Salmon Dept. 11 月 12 日 上午 9:46 
As far as valve is concerned, the hubs they provide isn't any different then if the developer bought a web hosting package and set up their own forums.
最后由 Abigail From Sexy Salmon Dept. 编辑于; 11 月 12 日 上午 9:46
#3
Mad Scientist 11 月 12 日 上午 9:50 
Seems we've already discussed this very recently;
https://psteamcommunity.yuanyoumao.com/discussions/forum/7/660467372238412582/

Take it up with the Developers themselves on their website, official discord, etc.
#4
nullable 11 月 12 日 上午 10:09 
Valve isn't gaming's mom, you can't run to Valve, complain that so and so was "mean" to you and Mom is gonna go straighten them out for you.

And a majority of these people are delusional about what abuse is. Or how in the wrong developers are for not entertaining their antics.
最后由 nullable 编辑于; 11 月 12 日 下午 2:07
#5
Shreddy 11 月 12 日 下午 1:35 
引用自 nullable：
Valve isn't gaming's mom, you can run to Valve, complain that so and so was "mean" to you and Mom is gonna go straighten them out for you.

And a majority of these people are delusional about what abuse is. Or how in the wrong developers are for not entertaining their antics.
You have to add this strawman argument to every one of these threads because the OP is making a reasonable request. No one but you is talking about warranted bans, we are talking about bans from giving feedback on forums that break no steam rules, it’s common sense that people who abuse the system deserve the bans…

When a customer is being given bans that can contribute to a community wide ban for making posts that don’t go against any of steams rules then that’s a major issue and the reason we see the same thread over and over again. If it really bothers you and the other regular steam sycophants that much then don’t click on the threads.
最后由 Shreddy 编辑于; 11 月 12 日 下午 1:37
#6
76561198407601200 11 月 12 日 下午 2:05 
引用自 Thermal Lance：
This topic comes up pretty much every week since years. You can stop guys,

I certainly hope not, this is at least some decent entertainment they are providing us.
#7
William Shakesman 11 月 12 日 下午 2:13 
引用自 Shreddy：
引用自 nullable：
Valve isn't gaming's mom, you can run to Valve, complain that so and so was "mean" to you and Mom is gonna go straighten them out for you.

And a majority of these people are delusional about what abuse is. Or how in the wrong developers are for not entertaining their antics.
You have to add this strawman argument to every one of these threads because the OP is making a reasonable request. No one but you is talking about warranted bans, we are talking about bans from giving feedback on forums that break no steam rules, it’s common sense that people who abuse the system deserve the bans…

When a customer is being given bans that can contribute to a community wide ban for making posts that don’t go against any of steams rules then that’s a major issue and the reason we see the same thread over and over again. If it really bothers you and the other regular steam sycophants that much then don’t click on the threads.
This is of course another part of the problem. if the dev is applying the ban, and it is anything but the most surly, most trivial "Yeah sure whatever" case, then we are dealing with a post that perfectly complies with Steam's rules that Valve would see no cause to remove and so it is some interpersonal spat between a dev and a user. It is quite correct to say these spats are hardly proper grounds for the automated ban system; even the slightest familiarity with the emotional state of the average game dev should provide ample evidence of such.
#8
nullable 11 月 12 日 下午 2:33 
引用自 Shreddy：
引用自 nullable：
Valve isn't gaming's mom, you can run to Valve, complain that so and so was "mean" to you and Mom is gonna go straighten them out for you.

And a majority of these people are delusional about what abuse is. Or how in the wrong developers are for not entertaining their antics.
You have to add this strawman argument to every one of these threads because the OP is making a reasonable request. No one but you is talking about warranted bans, we are talking about bans from giving feedback on forums that break no steam rules, it’s common sense that people who abuse the system deserve the bans…

When a customer is being given bans that can contribute to a community wide ban for making posts that don’t go against any of steams rules then that’s a major issue and the reason we see the same thread over and over again. If it really bothers you and the other regular steam sycophants that much then don’t click on the threads.

Well a stupid, unoriginal idea doesn't really warrant a new response. And it's too bad if you feel petulant that it's so easy to clobber with a simple, easy to repeat response.

Behaving oneself isn't that hard, certainly easier than all this noise. There's not much pity for people incapable of understanding that.
最后由 nullable 编辑于; 11 月 12 日 下午 2:34
#9
76561198407601200 11 月 12 日 下午 6:56 
引用自 nullable：
引用自 Shreddy：
You have to add this strawman argument to every one of these threads because the OP is making a reasonable request. No one but you is talking about warranted bans, we are talking about bans from giving feedback on forums that break no steam rules, it’s common sense that people who abuse the system deserve the bans…

When a customer is being given bans that can contribute to a community wide ban for making posts that don’t go against any of steams rules then that’s a major issue and the reason we see the same thread over and over again. If it really bothers you and the other regular steam sycophants that much then don’t click on the threads.

Well a stupid, unoriginal idea doesn't really warrant a new response. And it's too bad if you feel petulant that it's so easy to clobber with a simple, easy to repeat response.

Behaving oneself isn't that hard, certainly easier than all this noise. There's not much pity for people incapable of understanding that.
They failed to remember the customers are for those who bought games, the forums are not part of that deal simply an added benefit.
#10
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所有讨论 > Steam 论坛 > Suggestions / Ideas > 主题详情
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