Supafly 10 月 16 日 上午 8:46
2
Block users from purchasing EA access products if they repeatedly complain about them
Getting seriously fed up with the constant whining about Early access titles because those purchasing them

1. Don't understand game development or development in general
2. Ignored the warning completely
3. Read the warning and then believed if means a game would be updated and finish development
4. believe purchasing is an investment
5. Believe they are entitled to anything other than the product they purchased in its current state

If a user repeatedly complains about Early Access titles because of the above, or any other reason, after they've passed the refund window they should be blocked from future Early Access titles.

This could be a permanent banned or a timed ban. Have it work kinda like the refund limit. Do it too many times in x period they get banned from purchasing EA titles for x months/years. Maybe that'd give them time to learn what EA is and what it is not

EDIT:
引用自 Brian9824

I think EA should be disabled by default. If someone opts into seeing it they should be presented with a screen where they have to acknowledge they understand they are buying the game as is.

That they are not guaranteed any future updates.

That they are not guaranteed it will finish.

Etc. Make them check off each box of those items before allowing them to purchase EA games.
最后由 Supafly 编辑于; 10 月 16 日 上午 11:09
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正在显示第 1 - 15 条,共 27 条留言
That's not a good idea.
Pointless retaliatory suggestion. Just block the people making those threads if it bothers you that much.
Tangylink 10 月 16 日 上午 9:17 
Sounds like there is a problem with early access then.
Brian9824 10 月 16 日 上午 9:25 
引用自 Tangylink
Sounds like there is a problem with early access then.

Nope, just a problem with users abilities to read.



引用自 Supafly
Getting seriously fed up with the constant whining about Early access titles because those purchasing them

1. Don't understand game development or development in general
2. Ignored the warning completely
3. Read the warning and then believed if means a game would be updated and finish development
4. believe purchasing is an investment
5. Believe they are entitled to anything other than the product they purchased in its current state

If a user repeatedly complains about Early Access titles because of the above, or any other reason, after they've passed the refund window they should be blocked from future Early Access titles.

This could be a permanent banned or a timed ban. Have it work kinda like the refund limit. Do it too many times in x period they get banned from purchasing EA titles for x months/years. Maybe that'd give them time to learn what EA is and what it is not

I think EA should be disabled by default. If someone opts into seeing it they should be presented with a screen where they have to acknowledge they understand they are buying the game as is.

That they are not guaranteed any future updates.

That they are not guaranteed it will finish.

Etc. Make them check off each box of those items before allowing them to purchase EA games.
Amaterasu 10 月 16 日 上午 9:28 
引用自 Brian9824
引用自 Tangylink
Sounds like there is a problem with early access then.

Nope, just a problem with users abilities to read.



引用自 Supafly
Getting seriously fed up with the constant whining about Early access titles because those purchasing them

1. Don't understand game development or development in general
2. Ignored the warning completely
3. Read the warning and then believed if means a game would be updated and finish development
4. believe purchasing is an investment
5. Believe they are entitled to anything other than the product they purchased in its current state

If a user repeatedly complains about Early Access titles because of the above, or any other reason, after they've passed the refund window they should be blocked from future Early Access titles.

This could be a permanent banned or a timed ban. Have it work kinda like the refund limit. Do it too many times in x period they get banned from purchasing EA titles for x months/years. Maybe that'd give them time to learn what EA is and what it is not

I think EA should be disabled by default. If someone opts into seeing it they should be presented with a screen where they have to acknowledge they understand they are buying the game as is.

That they are not guaranteed any future updates.

That they are not guaranteed it will finish.

Etc. Make them check off each box of those items before allowing them to purchase EA games.

To be fair, you're not guaranteed DLC for when you purchase a special edition either. It literally is, "You get what you paid for and a Promise* of future content"

*Promise is subject to things happening in real life or in the case of investors, just shutting things down.
最后由 Amaterasu 编辑于; 10 月 16 日 上午 9:28
William Shakesman 10 月 16 日 上午 10:16 
If the sales of your product rely on your customers not understanding what they are receiving, there is a legal term for that. As such, the proposal, while extreme, would serve to eliminate such moral questions. Companies are not entitled to the monies of customers under misunderstood pretences.
Hikari Light 10 月 16 日 上午 10:47 
引用自 William Shakesman
If the sales of your product rely on your customers not understanding what they are receiving, there is a legal term for that. As such, the proposal, while extreme, would serve to eliminate such moral questions. Companies are not entitled to the monies of customers under misunderstood pretences.
And it is the consumers job to LEARN and UNDERSTAND what they are buying BEFORE they buy it.
The consumers need to make informed purchases, that means they need to read ALL the words, not skip them to get to the purchase button.
Supafly 10 月 16 日 上午 11:36 
引用自 William Shakesman
If the sales of your product rely on your customers not understanding what they are receiving, there is a legal term for that. As such, the proposal, while extreme, would serve to eliminate such moral questions. Companies are not entitled to the monies of customers under misunderstood pretences.

What law?

They get what they paid for, ignorance of the law is NOT a defence. BIG WARNING that clearly states game is sold as is, t is unfinished and may or may not change further. Ignoring this warning will NOT provide a defence. It's not like its buried on page 59 in legal speak that the majority will never read nor understand. It's in plain English in a few sentences in a BIG WARNING! on the product page

EDIT: Oh and don't forget they already get the exact same refund requirements as any other purchase. Thus they can see how it performs and plays within that time just like any other product. If they don't like it as is they can refund it
最后由 Supafly 编辑于; 10 月 16 日 上午 11:38
Start_Running 10 月 16 日 上午 11:40 
I'm all for it at this point..
But it wouldn't stop the problem. They just make another account. and bobs your uncle the whole thing starts again.
Brian9824 10 月 16 日 上午 11:47 
引用自 Supafly
引用自 William Shakesman
If the sales of your product rely on your customers not understanding what they are receiving, there is a legal term for that. As such, the proposal, while extreme, would serve to eliminate such moral questions. Companies are not entitled to the monies of customers under misunderstood pretences.

What law?

They get what they paid for, ignorance of the law is NOT a defence. BIG WARNING that clearly states game is sold as is, t is unfinished and may or may not change further. Ignoring this warning will NOT provide a defence. It's not like its buried on page 59 in legal speak that the majority will never read nor understand. It's in plain English in a few sentences in a BIG WARNING! on the product page

EDIT: Oh and don't forget they already get the exact same refund requirements as any other purchase. Thus they can see how it performs and plays within that time just like any other product. If they don't like it as is they can refund it

Yep, in this case the companies clearly labeled and listed all the details. A company cannot force a customer to engage in common sense.

When a customer is told verbatim that they are getting the game as is and it might not change and not to buy it if they don't like it, they can't do anything if the customer refuses to read what they are buying and then turns around and says they thought they would be getting updates.

It would be like someone buying a meal kit online and then complaining because they never bothered to read where it says they have to cook it themselves
William Shakesman 10 月 16 日 上午 11:49 
Posts like this would only be made if the "BIG WARNING" were insufficient for a significant portion of the customer base. I make no judgment over its appropriateness for the task in general as I do not share such concerns about early access sales. But if that many people are flummoxed by the BIG WARNING then, no matter how ridiculous, you must accept the warning is insufficient to the task. The same way we have signs in multiple languages all over the country, human behavior is something you must observe and react to rather than assume yourself the standard. And, as you yourself agree, banning users for whom the BIG WARNING is insufficient is an almost perfect answer to that problem.
最后由 William Shakesman 编辑于; 10 月 16 日 上午 11:54
Brian9824 10 月 16 日 上午 11:54 
引用自 William Shakesman
Posts like this would only be made if the "BIG WARNING" were insufficient for a significant portion of the customer base.
That doesn't hold up to any logic. Millions of people buy EA games, only a very small few ever complain about the terms. That would be less then .001% of users. In fact more people have posted that there is no issue then people who have posted that there is an issue in the last year or so.

Many people are not confused, in fact only a very very very small minority of people are confused.
Start_Running 10 月 16 日 下午 12:25 
引用自 William Shakesman
Posts like this would only be made if the "BIG WARNING" were insufficient for a significant portion of the customer base.
FUnnily enough these posts only represent small minority of the consumer base. When considering how many people do buy early access and and aren't complaining...

Most people seem to understand and those that don't well that's not Valve's problem to fix. That reading comprehension problem should have been fixed by the third-fifth grade.


引用自 William Shakesman
I make no judgment over its appropriateness for the task in general as I do not share such concerns about early access sales. But if that many people are flummoxed by the BIG WARNING then, no matter how ridiculous, you must accept the warning is insufficient to the task.

And thus this suggestion.
If one is constantly flummoxed then the only rational thing is to take the ability away those individuals.
Tangylink 10 月 16 日 下午 2:20 
What do you consider early access for? There is an intention for a fully realized game to make it to 1.0 or beyond. Its just implied based on the program the game is in, unfortunately implied isn't really a legally binding word and the "as is" sticker gets slapped on the sale is so Steam can't be implicated in what can/is happening. Some developers are realizing they can just quit with no real lasting effects on future sales or projects and no punishments and you all are here arguing over their rights to keep a customers money for a half baked idea, in a program designed and intended to have a fully realized product and you say we have no brain cells and I see people just okay with getting possibly scammed and just getting hit with a shoulder shrug and a "oh well, it happens".
Brian9824 10 月 16 日 下午 2:27 
引用自 Tangylink
There is an intention for a fully realized game to make it to 1.0 or beyond.

You hit it on the head. its intended, that doesn't mean it will end up finished. EA is for a game you are interested in, and feel its worth the price as is to support.

That is why its literally advertised as such and why your told to NOT buy the game if you are not happy with it as is at the price and why they tell you up front BEFORE you buy that it might not be updated.

Can't get much simpler then that. For instance I bought 7 days to die years ago because i was happy with the content for the price. I'd have been sad if it never finished, but i got my money's worth out of it.
最后由 Brian9824 编辑于; 10 月 16 日 下午 2:27
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