Even their support felt like AI before AI was invented and I hated it then and I still hate it.

The game recommendation system has been using neural networks since before ChatGPT was a thing.

Here's a GDC talk about how Valve uses a neural network to scan Counter-Strike matches for potential cheating.
https://www.youtube.com/watch?v=kTiP0zKF9bc

There are a lot of ways to use weighted sums to solve problems that don't involve sending out bots to grab all the content on the internet and then mash it up into a weird copyright-infringing autocomplete algorithm that constantly spits out misinformation.