Dicur3x 10 月 31 日 上午 2:25
The ability to add a review after a refund for the game
Hello, dear Valve members.

I'd like to highlight some improvements that would help Steam become more objective.
The other day I bought and played Outlast Trials. I didn’t like it, it seemed boring and I decided to return the game. After which I wanted to write a review, but Steam did not allow me to do this, writing that I did not own the game.

In this regard, my proposal is to add the ability to add reviews after a refund for the game, because this is fair and correct, and makes reviews more objective. And in its current form, people who returned the money cannot write a review, despite the fact that they actually played the copy of the game they purchased, and I have every right to write a review about it.

This is my main idea.

Additionally, I ask you to consider leaving feedback for those people who play the game through a family account. At the moment they cannot do this, although they have actually played the game, they have formed an opinion about this game and many of them would like to share it with the community. After all, it makes no difference whether you played a purchased game on your account or played a game purchased on the account of a member of your family.

The fact remains - you played the game.

In its current form, the system suffers from bias and loses the honest opinions of players who did not like the game and decided to return it and then write a review, or who wanted to write an opinion about the game after playing through a family account.

Thank you for your attention.
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Seryis 10 月 31 日 上午 2:34 
What's more, negative reviews of refunded games should be highlighted and separated completely from other reviews. This makes them easy to filter and find. Simple negative reviews are not enough.
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.
Dicur3x 10 月 31 日 上午 3:01 
引用自 Dr.Shadowds 🐉
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.

Nah. Family has only 5 people. And there can be good and bad as well.
And.
Troll and spam reviews exists Even Now. It's not reason for restrict reviews just because you someone's mom. You played game and this is main. You want share good or bad thoughts about game.

Also i wrote about it because i want option make review after refund. Maybe i tired now, or want sleep and i want make review later. Or my cat has a new kittens suddenly or i need leave country in hurry. Nevermind, any reason.

If you not Valve engineer, please, give me solid arguments instead this. Please, don't argue with weak words. I left it for Valve engineers first, because support told me do it. I don't want argue here with every person.
最后由 Dicur3x 编辑于; 10 月 31 日 上午 3:02
Brian9824 10 月 31 日 上午 3:37 
Definitely a giant no for family share reviews, just because there can already be bad reviews doesn't mean you make it 5x worse.
引用自 Dicur3x
引用自 Dr.Shadowds 🐉
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.

Nah. Family has only 5 people. And there can be good and bad as well.
And.
Troll and spam reviews exists Even Now. It's not reason for restrict reviews just because you someone's mom. You played game and this is main. You want share good or bad thoughts about game.

Also i wrote about it because i want option make review after refund. Maybe i tired now, or want sleep and i want make review later. Or my cat has a new kittens suddenly or i need leave country in hurry. Nevermind, any reason.

If you not Valve engineer, please, give me solid arguments instead this. Please, don't argue with weak words. I left it for Valve engineers first, because support told me do it. I don't want argue here with every person.
Mate this is a discussion forum, if you're so adamant about not wanting make a review during when you own the game, why make one at all.

Yes bots, and trolls exist, but for buy to play games, they have to BUY it in the 1st place, hence "help deter", as there no reason needing open a flood gate.

Another thing to point out, when you decide make a review LATER it may not be valid for reasons had before, example you bought a game, and refunded due to bugs, and lack of game content, but you decided wait a year, or whatever WAY after they fix the bugs, and added more game content which your LATE review may not be valid, because you never gave the new changes a try which why may not be valid. I seen people complain about things they didn't knew got resolved, or changed, and only way they know if they actually stick around, or came back to it later.

Like I said you can make a review on the spot, then refund it, nothing stopping you from doing it.
SpeedFreak1972 10 月 31 日 上午 3:58 
As said before maybe leave a review BEFORE you press that refund button ... I mean technically that can even 1 minute before you press that button so I don't see why it have to be AFTER you refunded the game it's not that between before the refund till after your opinion on the game changes
REVAZ1NIOO 10 月 31 日 上午 8:50 
What's more, negative reviews of refunded games should be highlighted and separated completely from other reviews. This makes them easy to filter and find. Simple negative reviews are not enough.
Dicur3x 10 月 31 日 上午 8:53 
引用自 SpeedFreak1972
As said before maybe leave a review BEFORE you press that refund button ... I mean technically that can even 1 minute before you press that button so I don't see why it have to be AFTER you refunded the game it's not that between before the refund till after your opinion on the game changes

Please, don't. I asked you. I left it only for Valve misters and missis because support told me. I not going to argue with any who want tell me what i need to do. I just left suggestion, it's all. They'll decide. Please write here if you have something additional to suggest.
最后由 Dicur3x 编辑于; 10 月 31 日 上午 8:54
nullable 10 月 31 日 上午 10:22 
You're really adorable if you think Valve monitors this forum and makes significant changes based on the half-baked and self-serving ideas that typically get posted.

Support sends people here who raise issues they can't address. Not because this is part of some idea submission process that has any guarantees of being addressed or responded to. Not saying it's impossible, but don't hold your breath.

Good luck, but you might need to adjust your expectations on what this is really.
最后由 nullable 编辑于; 10 月 31 日 上午 10:22
Dicur3x 10 月 31 日 上午 10:29 
引用自 nullable
You're really adorable if you think Valve monitors this forum

Yes, support literally said it. So i wrote it to them. Not for global discussion.
So for avoiding spam and flood, i'll unsubscribe from here.
最后由 Dicur3x 编辑于; 10 月 31 日 上午 10:31
76561198407601200 10 月 31 日 下午 12:51 
引用自 Dicur3x
引用自 Dr.Shadowds 🐉
How reviews works, you can only make a review if you own it. You can still refund the game, if you made a review, or not, so if you REALLY want make a review, just make it, then refund it that simple.

People that family share can't make a review because they don't own it, and reason why they don't let people review games they don't own is to help deter bot spam, and troll reviews. So again if really want make that review that much, make it before you refund it, it doesn't void your refund if you somehow didn't know.

Nah. Family has only 5 people. And there can be good and bad as well.
And.
Troll and spam reviews exists Even Now. It's not reason for restrict reviews just because you someone's mom. You played game and this is main. You want share good or bad thoughts about game.

Also i wrote about it because i want option make review after refund. Maybe i tired now, or want sleep and i want make review later. Or my cat has a new kittens suddenly or i need leave country in hurry. Nevermind, any reason.

If you not Valve engineer, please, give me solid arguments instead this. Please, don't argue with weak words. I left it for Valve engineers first, because support told me do it. I don't want argue here with every person.
A member borrowing the game did not make the purchase which would be why they cannot leave a review. If I sign up for a magazine subscription and they were to then send me a survey card after a while to give my opinion/review of how i find the magazine. In the household I allow others to read the magazine which is not against the subscription terms. My brother who has read the magazines as well would like to leave a review too. I tell him "They've given only 1 survey card, probably because I'm the one subscribed to it. My brother would likely say "no worries, i still like the magazine anyway" and continue to use it. If they were that keen on leaving a review they could then sign up for their own subscription and then leave one when they are provided a review card. The exact same thing works on steam. You don't need to argue it as there is little to really dispute other than opinions given and facts correcting those.
For the refund part of this, I don't have much of an opinion. I don't think making a review prior to the review being processed is a significant ask. I also don't think it being allowed after the fact is much of an issue either. I do agree with Honda though, that it should be easier to filter specifically for reviews from those that refunded.

On the family share side of things, I do agree. The abuse potential is quite low due to how family share is now set up compared to its previous iteration.
Ben Lubar 10 月 31 日 下午 5:20 
You can leave a review after you request a refund. Refunds aren't instant.
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