所有讨论 > Steam 论坛 > Suggestions / Ideas > 主题详情
DoctorMewing 10 月 15 日 上午 12:23
Steam points purchase confirmation
I have been scrolling trough the points store looking for something good for my profile, I was logged I'm my phone and while checking on a animated mini background I tried to close it but pressed the wrong button and ended up buying it, with no confirmation menu pre-purchase, terrible design in my opinion, and apparently I cannot get my points back from a purchase I did not intend to do, this must be changed to avoid further problems other players might have with this.
< >
正在显示第 1 - 13 条，共 13 条留言
Jaunitta 🌸 10 月 15 日 上午 1:00 
Its only points not money which is not hard to get back.
Its stated in the Points Store for us to read..
The Points Shop is here to stay, now open all year round.
Items from the Points Shop are not marketable or tradeable.
https://psteamproxy.yuanyoumao.com/points/howitworks
#1
Hikari Light 10 月 15 日 上午 9:36 
Since there is no monetary value attached to the points, Steam is not required to offer a refund system for point shop items.
#2
peppermint hollows 10 月 15 日 上午 9:53 
引用自 Hikari Light：
Since there is no monetary value attached to the points, Steam is not required to offer a refund system for point shop items.

Good thing the OP didn't suggest a refund system. Quite an awkward comment to make, I wonder if it could have been avoided by actually reading the thread for once.
#3
Hikari Light 10 月 15 日 上午 9:54 
引用自 peppermint hollows：
引用自 Hikari Light：
Since there is no monetary value attached to the points, Steam is not required to offer a refund system for point shop items.

Good thing the OP didn't suggest a refund system. Quite an awkward comment to make, I wonder if it could have been avoided by actually reading the thread for once.
Do you have anything better to do than to run around harassing me?

Also the OP mentions being unable to get their points back for something they didn't mean to buy.....so uh yeah they did mention a refund.
Maybe YOU need to learn to read?
#4
peppermint hollows 10 月 15 日 上午 9:57 
引用自 Hikari Light：
引用自 peppermint hollows：

Good thing the OP didn't suggest a refund system. Quite an awkward comment to make, I wonder if it could have been avoided by actually reading the thread for once.
Do you have anything better to do than to run around harassing me?

Someone frequenting the same forum as you and replying to you, on a public forum I might add, is not harassing you.

引用自 Hikari Light：
Also the OP mentions being unable to get their points back for something they didn't mean to buy.....so uh yeah they did mention a refund.
Maybe YOU need to learn to read?

They did say that they can't get their points back, but they did not suggest a refund system. The suggestion is in the title: "Steam points purchase confirmation"

Purchase confirmation =/= refund.
#5
Hikari Light 10 月 15 日 上午 10:30 
引用自 peppermint hollows：
引用自 Hikari Light：
Do you have anything better to do than to run around harassing me?

Someone frequenting the same forum as you and replying to you, on a public forum I might add, is not harassing you.

引用自 Hikari Light：
Also the OP mentions being unable to get their points back for something they didn't mean to buy.....so uh yeah they did mention a refund.
Maybe YOU need to learn to read?

They did say that they can't get their points back, but they did not suggest a refund system. The suggestion is in the title: "Steam points purchase confirmation"

Purchase confirmation =/= refund.
apparently I cannot get my points back from a purchase I did not intend to do,
This is from the OP.
This is the fact they wanted a refund.
#6
peppermint hollows 10 月 15 日 上午 10:46 
引用自 Hikari Light：
引用自 peppermint hollows：

Someone frequenting the same forum as you and replying to you, on a public forum I might add, is not harassing you.



They did say that they can't get their points back, but they did not suggest a refund system. The suggestion is in the title: "Steam points purchase confirmation"

Purchase confirmation =/= refund.
apparently I cannot get my points back from a purchase I did not intend to do,
This is from the OP.
This is the fact they wanted a refund.

They're still not asking for a refund. You need to read the full context:

引用自 DoctorMewing：
I have been scrolling trough the points store looking for something good for my profile, I was logged I'm my phone and while checking on a animated mini background I tried to close it but pressed the wrong button and ended up buying it, with no confirmation menu pre-purchase, terrible design in my opinion, and apparently I cannot get my points back from a purchase I did not intend to do, this must be changed to avoid further problems other players might have with this.

Notice the OP is complaining about "no confirmation menu" (hence the title of the thread), if you actually read the full thread, which again - is something you always struggle to do, it is obvious the OP is not talking about a refund, just an additional confirmation window/prompt.
#7
William Shakesman 10 月 15 日 上午 10:54 
引用自 Hikari Light：
引用自 peppermint hollows：

Good thing the OP didn't suggest a refund system. Quite an awkward comment to make, I wonder if it could have been avoided by actually reading the thread for once.
Do you have anything better to do than to run around harassing me?

Also the OP mentions being unable to get their points back for something they didn't mean to buy.....so uh yeah they did mention a refund.
Maybe YOU need to learn to read?
You just want affirmation but what people like you forget is that this is a DISCUSSION board not an AFFIRMATION board so people are allowed to say when responses to suggestions are wastes of time.
#8
Nx Machina 10 月 15 日 上午 10:55 
引用自 peppermint hollows：
They're still not asking for a refund.

They wrote and specifically mentioned purchase.

引用自 DoctorMewing：
and apparently I cannot get my points back from a purchase I did not intend to do,

So yes they would like a refund from a purchase they did not intend to do.
最后由 Nx Machina 编辑于; 10 月 15 日 上午 10:57
#9
Mensis 10 月 15 日 上午 11:02 
引用自 Nx Machina：
引用自 peppermint hollows：
They're still not asking for a refund.

They wrote and specifically mentioned purchase.

引用自 DoctorMewing：
and apparently I cannot get my points back from a purchase I did not intend to do,

So yes they would like a refund from a purchase they did not intend to do.
Quote in the post where the OP said they want a refund system.
#10
DoctorMewing 17 小时以前 
I don't care about the points, I never said I want the points back, I'm aware they're non-refundable, what I want is a two step purchase confirmation.
#11
Badstormer 15 小时以前 
It always did seem odd that there isn't any further confirmation when spending Steam points. Having the customer verify they actually want to buy an item seems like a reasonable ask.
#12
peppermint hollows 12 小时以前 
引用自 DoctorMewing：
I don't care about the points, I never said I want the points back, I'm aware they're non-refundable, what I want is a two step purchase confirmation.

Thanks for confirming OP. Welcome to Suggestions / Ideas, where people will argue against your suggestion by completely misrepresenting what you're asking for.
#13
< >
正在显示第 1 - 13 条，共 13 条留言
每页显示数： 1530 50

所有讨论 > Steam 论坛 > Suggestions / Ideas > 主题详情
发帖日期： 10 月 15 日 上午 12:23
回复数： 13
发起新讨论

讨论规则及指引