No.

引用自 Maximus：

Replace moderators with AI

I mean, they just blindly apply rules and take nothing in context. They only send the same pre-written replies that don't really solve anything.

WHY giving money to biological automatons when you can just use an AI? At least AI can offer some degree of automated logic as opposed to no logic at all.

Scripted responses have been a thing for well over a decade. Each ticket doesn't need a non-scripted response, especially when there are at least 200k to ~700k tickets at any given time.

Ai can be tricked to do stuff, Ai can be hacked, Ai are way stupid than Humans or Specialist, Ai Costs MILLIONS while humans costs few Thousands a month, Ai are more annoying with their Replies, Humans understand Faster and Answer Better than Ai (whenever i ask they answer another thing but humans answer accordingly), Valve don't like wasting money and Ai are a waste of money

引用自 cSg|mc-Hotsauce：

引用自 Maximus：

Replace moderators with AI

I mean, they just blindly apply rules and take nothing in context. They only send the same pre-written replies that don't really solve anything.

WHY giving money to biological automatons when you can just use an AI? At least AI can offer some degree of automated logic as opposed to no logic at all.

Scripted responses have been a thing for well over a decade. Each ticket doesn't need a non-scripted response, especially when there are at least 200k to ~700k tickets at any given time.

:nkCool:

is it just me or you reply to everyone and every topic?

引用自 Maximus：

WHY giving money to biological automatons when you can just use an AI? At least AI can offer some degree of automated logic as opposed to no logic at all.

Because if you’re yourself good at understanding logic, you can collect data and exploit logic. Against an illogical biased human with power, you have no tricks.

引用自 ヘギブ：

引用自 cSg|mc-Hotsauce：

Scripted responses have been a thing for well over a decade. Each ticket doesn't need a non-scripted response, especially when there are at least 200k to ~700k tickets at any given time.

is it just me or you reply to everyone and every topic? :csgohelmet:

I pick and choose.

According to some user theories that's already a thing, so...

引用自 Tito Shivan：

According to some user theories that's already a thing, so...

Yup, its funny to see people in one thread screaming to remove AI moderation, and in another thread, screaming to have AI moderation.

So it seems Valve is doing something right, its ticking off both groups. lol

I prefer humans.

And I prefer humans with jobs

Replacing Steam Moderators with Dota 2 players > AI moderators

They are just a bunch of braindead robots. Totally useless if the end goal is to make forums enjoyable. Yet they constantly let trolls, flamers and badge farmers with their usual "add LGBT stuff to X game blabla" to infest this place.

FIRE ALL THE MODERATORS. They are just terrible at their job and Steam should be ashamed of the dumpster fire that are their forums.

引用自 Maximus：

Totally useless if the end goal is to make forums enjoyable.

It’s most cernainly not. Forums are only provided to let users troubleshoot each other, so that paid Support doesn’t have to work more or better.

Valve uses AI to moderate, but I think it is targeted per game forum and all that AI does is lock accounts (high-tier locking up to 10 - 100 years) which can pull false positives.

The only reason ik is because the AI locked my account for 100 years and Valve apologized for their AI picking up the false positive.

AI is just too young still to be used in a positive manner, we can wait until Advanced AI hits the market (no one alive today will ever see Super AI nor true AI humanoids).

Valve does use AI for moderation, but the AI doesn't have any special permissions.

Have you ever seen a post with that gray italicized text several minutes after a post was made? That's a post the AI reported to the moderators. Right now, that uses third party content scanners, but I believe (just my own personal belief based on a piece of text I saw accidentally added to the top of a forum thread; I don't have any insider knowledge) that Valve is making something like "VACnet for Forums".

The computer can determine what needs to be looked at the same way that random untrusted humans can. The computer cannot make privileged decisions.

引用自 1979 IBM Presentation：

A COMPUTER
CAN NEVER BE HELD ACCOUNTABLE

THEREFORE A COMPUTER MUST NEVER
MAKE A MANAGEMENT DECISION