Hello, I have downloaded the game and checked integrity of downloaded files which is OK.
I am launching the game, after selecting name, flag, etc, after loading the speakers etc...It starts loading the map and the actual game, suddenly the music stops and everything crashes. Please help as there is no assistance on steam nor or EA games, I have written to them already, I don't want to unistall as I bought as a gift for my son. THANKS|

PS is it possible to attach a screenshot of the problem here?