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Faith 12 月 9 日 上午 6:49
False steam community ban (Account worth thousands) HELP
Hello there,

So on the 3rd of September (3 months+ ago) I was permanently banned from steam for something I did not do for the SECOND time.

And my profile is forced private due to this: https://psteamcommunity.yuanyoumao.com/id/reohf/

First ban: I basically bought and sold some steam items, bought for some cents and sold for some euros, this is totally how the steam market works, but steam says that I sold the items at ''inflated prices'' and that the funds were obtained through ''fraud''
https://prnt.sc/I3RPRgOhTPGw / https://prnt.sc/OglPN1Du_39_

This was way too weird for me because I have been on steam for over 9 years and had over 7,000 market transactions (+1 when you buy or sell something)
https://prnt.sc/-DCyh8L1VXYb

And from the screenshot above you can see they left me with a warning, but I opened a ticket and asked them why since I did nothing wrong... (They did not provide any extra information and didn't remove the warning)
https://prnt.sc/3d1P_10Jm3Jr

Fast forward 3 days later I get the SECOND FALSE ban
https://prnt.sc/GsTVl0vKGA9P

So I create a ticket and ask them why I got banned while trying to explain to them that I just bought and sold items with taking the profit of the unbalanced items, simple economics (Buy cheap sell expensive)

https://prnt.sc/mU4ZSvRr7ZiR
https://prnt.sc/qQqyU6NaR4Qt

Since then I have opened around 10 tickets and always getting similar 2 version automated answers:
Version1: Saying that the found activity of trafficking, laundering, reselling of games...

https://prnt.sc/oDLJCIlD7zm2
Version2: Saying that the reviews the account and that the restrictions were ''appropriately'' applied...
https://prnt.sc/X5dMWtR33Yv2
While after both versions closing the tickets 100% of the time with just one reply with no room of talking to an actual person.

I am not hiding anything from you, I am telling you exactly what everything happened. I have been using steam for 9+years as it was intended. No hacking, no scamming, no none of that bs, I am simply a normal steam user, a gamer, a game collector, a trader.

I have thousands hours in games: https://prnt.sc/xXPwo8kVIQDS
I have hundreds of games: https://prnt.sc/WbcSvtL8gvGF
I have spent hundreds maybe even thousands just on cs2 cases and unboxing, that is how I got my knife too: https://prnt.sc/E6B8oMpFNPZU
I have put my own credit card money in steam to buy steam balance: https://prnt.sc/T7zH5RInDrVr

I am just trying to show you guys that I did not do anything that steam is saying I did and I got banned and can't even talk to a proper steam support agent for them to see this and understand that it is FALSE. It's been 3 months, I don't know what I am supposed to do, help me please. I just bought and sold items on steam, and they are framing me some type of criminal/thief, like honestly an account worth thousands do you think that I would risk to get banned for like 20 euros? It doesn't make sense, yet I am banned for 3months, I legit have no idea what to do, steam support only replies on tickets yet I have only gotten automated bot replies for 3 months.
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Hi Im Swat 12 月 9 日 上午 7:06 
This is a community forum, nobody here can help you. Nobody from Steam support monitors this forum.

False steam community ban

No such thing.

for the SECOND time.

Stop violating the legal policies you agreed to. Problem solved.
最後修改者:Hi Im Swat; 12 月 9 日 上午 7:16
Faith 12 月 9 日 上午 7:25 
引用自 Hi Im Swat
This is a community forum, nobody here can help you. Nobody from Steam support monitors this forum.

False steam community ban

No such thing.

for the SECOND time.

Stop violating the legal policies you agreed to. Problem solved.

So tell me exactly what did I ''violate'' ? I simply bought and sold items on the steam market, clearly not violating anything, if this is considered a violation, so did every other steam user.
nullable 12 月 9 日 上午 7:26 
引用自 Faith
False steam community ban (Account worth thousands) HELP

Why does the value of your account matter?

引用自 Faith

I have thousands hours in games: https://prnt.sc/xXPwo8kVIQDS
I have hundreds of games: https://prnt.sc/WbcSvtL8gvGF
I have spent hundreds maybe even thousands just on cs2 cases and unboxing, that is how I got my knife too: https://prnt.sc/E6B8oMpFNPZU
I have put my own credit card money in steam to buy steam balance: https://prnt.sc/T7zH5RInDrVr

You know, none of those details would negate you from breaking the rules. You may not have been malicious, but if I had a dollar for every Steam user, even users who've used Steam for years, who don't really understand the systems they're using and just do whatever seems right to them, I'd have over a hundred million dollars.

So it seems plausible to me for you to break the rules doing things that seem fine to you. But all we have is your side of the story, and people lying or bending the truth or omitting details, isn't some new thing too.

引用自 Faith
I am just trying to show you guys that I did not do anything that steam is saying I did and I got banned and can't even talk to a proper steam support agent for them to see this and understand that it is FALSE. It's been 3 months, I don't know what I am supposed to do, help me please. I just bought and sold items on steam, and they are framing me some type of criminal/thief, like honestly an account worth thousands do you think that I would risk to get banned for like 20 euros? It doesn't make sense, yet I am banned for 3months, I legit have no idea what to do, steam support only replies on tickets yet I have only gotten automated bot replies for 3 months.

There's nothing us regular users can do for you. And no reason why we should take your word for it months later, without the whole story.

The problem with your "why would I risk this for X", well the same could be said for every wealthy white collar fraudster who risked everything for another million dollars. Greed makes people do all sorts of things.

You may have had some ignorance about what you were doing, but in that case, ignorance is not a defense. But there's no way to know if you're lying, in denial, if Steam support made a mistake, or what. But I do know not everyone who claims they're innocent is.
Hi Im Swat 12 月 9 日 上午 7:29 
引用自 Faith
what did I ''violate''


Tells you in the ban message. I highly recommend reading them and the legal policies you already agreed to.
最後修改者:Hi Im Swat; 12 月 9 日 上午 7:30
Beardface31 12 月 9 日 上午 7:31 
What do you expect users in a community forum to do for you?
rawWwRrr 12 月 9 日 上午 7:31 
引用自 Faith
First ban: I basically bought and sold some steam items, bought for some cents and sold for some euros, this is totally how the steam market works, but steam says that I sold the items at ''inflated prices'' and that the funds were obtained through ''fraud''
https://prnt.sc/I3RPRgOhTPGw / https://prnt.sc/OglPN1Du_39_
You didn't think it odd that an item that has, for pretty much it's entire life, sold for $0.03 suddenly has 5 offers to buy at nearly 1000 times higher than that? That's called a red flag.

引用自 Faith
Since then I have opened around 10 tickets and always getting similar 2 version automated answers:
Version1: Saying that the found activity of trafficking, laundering, reselling of games...

https://prnt.sc/oDLJCIlD7zm2
Version2: Saying that the reviews the account and that the restrictions were ''appropriately'' applied...
https://prnt.sc/X5dMWtR33Yv2
While after both versions closing the tickets 100% of the time with just one reply with no room of talking to an actual person.
If you continue opening tickets, they will eventually block you to keep from harassing them as their answer won't change.
nullable 12 月 9 日 上午 7:39 
I hadn't looked at the screenshots. But it seems like denial it is.

OP looks like you got greedy. Looks like you saw dollar signs and shut your brain off to any questions as to why or possible consequences. You didn't think about it at all, so when the consequences came knocking you're in denial about it all. You don't feel responsible because you didn't make an informed decisions, you just reacted and jumped at a quick buck.

So you're trying to reframe it as you were innocently doing something normal and are so deluded that you're willing to post the evidence that you were obviously involved in something sketchy, but can't admit it. And you're probably going to be upset that people don't interpret your screenshots the same way you do.

So why would you risk your account? https://prnt.sc/OglPN1Du_39_ Kinda seems like buying something for three cents and selling it for $27 is why. I did mention greed previously. And it's plain as day what was driving your decisions.

引用自 Faith
So tell me exactly what did I ''violate'' ? I simply bought and sold items on the steam market, clearly not violating anything, if this is considered a violation, so did every other steam user.

Kinda seems like your approach here is if the rules don't outline your specific scenario you're gonna want to pretend it's not against the rules, even though the rules will clearly state things about scams and frauds. And since you don't consider your activities to be anything wrong, clearly the rules can't apply to your actions. I mean you can feel that way if you want. Valve feels differently and their opinion is the one that matters.
最後修改者:nullable; 12 月 9 日 上午 7:57
Faith 12 月 9 日 上午 8:07 
引用自 nullable
Why does the value of your account matter?
It is 2 different things if you have been here for 9 years and if you barely created the account and do this, it shows intention.

引用自 nullable
You know, none of those details would negate you from breaking the rules. You may not have been malicious, but if I had a dollar for every Steam user, even users who've used Steam for years, who don't really understand the systems they're using and just do whatever seems right to them, I'd have over a hundred million dollars.
I bought an item of steam market and sold it after, I see 0 breaking rules in this. Haven't you EVER bought and resold an item? This is all I did.

引用自 nullable
So it seems plausible to me for you to break the rules doing things that seem fine to you. But all we have is your side of the story, and people lying or bending the truth or omitting details, isn't some new thing too.
I am telling you this is all there is to the story, I got nothing to hide nor a reason, my question to you is, if this is all there, would you still get someone banned for buying and reselling the item?


引用自 nullable
There's nothing us regular users can do for you. And no reason why we should take your word for it months later, without the whole story.
Sadly you are right.

引用自 nullable
The problem with your "why would I risk this for X", well the same could be said for every wealthy white collar fraudster who risked everything for another million dollars. Greed makes people do all sorts of things.
You are talking about a million dollars, I am talking about a 20$ against an idk how many thousands worth of account, clearly different % of values here.

引用自 nullable
You may have had some ignorance about what you were doing, but in that case, ignorance is not a defense. But there's no way to know if you're lying, in denial, if Steam support made a mistake, or what. But I do know not everyone who claims they're innocent is.
Ignorance? I did 2 things: 1: Buy an item 2: Resell it.
I did nothing against the rules, you are saying this like you never bought or sold items on steam like come on, be for real.
Faith 12 月 9 日 上午 8:08 
引用自 Hi Im Swat
Tells you in the ban message. I highly recommend reading them and the legal policies you already agreed to.

1: I bought an item on steam
2: I later sold it on steam

If you call this a violation you are out of your mind.
Faith 12 月 9 日 上午 8:09 
引用自 Beardface31
What do you expect users in a community forum to do for you?

Some way of getting this out and getting unbanned, it is a false ban, I simply bought an item and resold it, then I get banned. It is illogical.
Faith 12 月 9 日 上午 8:11 
引用自 rawWwRrr
You didn't think it odd that an item that has, for pretty much it's entire life, sold for $0.03 suddenly has 5 offers to buy at nearly 1000 times higher than that? That's called a red flag.

To be honest not really, because I have seen this type of unbalance in charts lots of times but never seen it live like happening at the moment, I have over 7000 steam transactions, it happens way more than you think an item to go up or down, a simple update or a trend by any content creators can dramatically change a price of an item without minutes, I just didn't research the reasoning to why it went up.
Faith 12 月 9 日 上午 8:18 
引用自 nullable
I hadn't looked at the screenshots. But it seems like denial it is.

OP looks like you got greedy. Looks like you saw dollar signs and shut your brain off to any questions as to why or possible consequences. You didn't think about it at all, so when the consequences came knocking you're in denial about it all. You don't feel responsible because you didn't make an informed decisions, you just reacted and jumped at a quick buck.
You are kind of right here, but my question to you is, consequences for what? Buying an item and reselling it? What kind of violation is this? I simply bought and then resold the item, why would anyone using the steam market to buy and resell have consequences, and I will ask you here, you never bought an item and later resold it? Should you get banned aswell for doing this 2 step process?

引用自 nullable
So you're trying to reframe it as you were innocently doing something normal and are so deluded that you're willing to post the evidence that you were obviously involved in something sketchy, but can't admit it. And you're probably going to be upset that people don't interpret your screenshots the same way you do.
Involved in something sketchy? I am telling you again, I simply bought and resold an item, if I would be doing this type of sketchy things, I would come in a clean account with nothing on it, not an account that I have been using for the last 9 years with literally everything I did in it.

引用自 nullable
So why would you risk your account? https://prnt.sc/OglPN1Du_39_ Kinda seems like buying something for three cents and selling it for $27 is why. I did mention greed previously. And it's plain as day what was driving your decisions.
Yes, profit was driving my decisions, but I never stole, never did anything like fraud, never did anything against the rules, I bought an item and later resold it.

引用自 nullable

Kinda seems like your approach here is if the rules don't outline your specific scenario you're gonna want to pretend it's not against the rules, even though the rules will clearly state things about scams and frauds. And since you don't consider your activities to be anything wrong, clearly the rules can't apply to your actions. I mean you can feel that way if you want. Valve feels differently and their opinion is the one that matters.
You are legit not listening to what I am saying you are just typing stuff, I did not scam anyone, I did not do frauds to anyone, I simply bought and resold an item, and for another time I will ask you, You ever bought and resold an item, then you get banned, Is that fair? Is that correct? Well that is exactly what happened with me, but for some reason you guys cannot believe that steam is in the wrong.
nullable 12 月 9 日 上午 9:01 
引用自 Faith
You are kind of right here, but my question to you is, consequences for what? Buying an item and reselling it? What kind of violation is this? I simply bought and then resold the item, why would anyone using the steam market to buy and resell have consequences, and I will ask you here, you never bought an item and later resold it? Should you get banned aswell for doing this 2 step process?

You're framing it in a specific way. But here's the trick, no one is obligated to accept your framing. So yeah you bought and sold and item. But some of the other details you're glossing over seem to matter too. Your approval and agreement on that detail isn't required. And as a result Valve dinged you on some unwanted market behavior.

Being able to convince yourself otherwise is just ego massaging.

引用自 Faith
Involved in something sketchy? I am telling you again, I simply bought and resold an item, if I would be doing this type of sketchy things, I would come in a clean account with nothing on it, not an account that I have been using for the last 9 years with literally everything I did in it.

Selling three cent items for nearly $30 is sketchy. Clearly you convinced yourself otherwise, but that doesn't negate the reality for everyone else. You're not being banned for intent, you're being banned for actions. Your ignorance or ability to rationalize those actions doesn't change anything in reality.

So yeah, if your intent was to be a criminal mastermind you would have done things differently. Not being a criminal mastermind isn't a get out of jail free card.

引用自 Faith
Yes, profit was driving my decisions, but I never stole, never did anything like fraud, never did anything against the rules, I bought an item and later resold it.

Well Valve seems to disagree, and their opinion matters. And your ignorance may not be a defense no matter how convinced you are otherwise.

Like clueless users get restricted from things all the time. And they're never going to be happy about it.

引用自 Faith
You are legit not listening to what I am saying you are just typing stuff, I did not scam anyone, I did not do frauds to anyone, I simply bought and resold an item, and for another time I will ask you, You ever bought and resold an item, then you get banned, Is that fair? Is that correct? Well that is exactly what happened with me, but for some reason you guys cannot believe that steam is in the wrong.

It's not that I'm not listening, I just have a different interpretation of the situation and evidence you supplied. It doesn't matter how many times you say you did nothing wrong. I don't have to listen to what you say and accept it as objective fact. I've got my own eyes and my own brain and I have enough experience to understand why what you're doing attracted scrutiny and why it resulted in some consequences.

I've not bought an item and marked it up 1000% on Steam, no. I may have overpriced items a bit, I've got a Vintage Fire Brigade TF2 hat that's been on the market for years like $1.00 over market value. And here you are selling multiple items with 1000% markup. Whose buying your items? Clueless randos? Color me skeptical. Seems like you were colluding with someone to move wallet funds around. I can't imagine why Steam might have opinions on that behavior.

You don't like it? Sounds like a problem to take up with Steam. And sounds like they don't care about your opinions on the matter.
Fred 12 月 9 日 上午 9:14 
The Steam discussions aren't the appropriate place to dispute specific bans, please read the following FAQ
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