I played a free demo for Diablo 4 back in September and accumulated 5 hours trying the game. I didn't like it, but I loved Diablo growing up so thought I would give it one more chance when it was on sale the other day. I have played for 88 minutes since buying it and I just can't get into it. I asked for a refund given the two hour rule and it was denied because they are saying I have played for 7 hours given the demo. Its only a few bucks, but does the Steam team really count a free demo as play time for the refund request? Seems wrong to me but thought I would ask if anyone else had this experience.

Thanks!