I bought a gift
I bought a gift and I received a mail from steam support saying that there was an error with the buy, the money is not in my account and I don´t know if the gift was received pls help!!!
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when you make an online payment, the payment provider puts a hold on the funds. if the payment fails, the money gets freed up after a few days to a week depending on the policy of the provider.

if the purchase fails, the money never leaves the account.
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