Haven't received the game I gifted

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Rick Sanchez 🇵🇸 1. dec. kl. 4:14

Haven't received the game I gifted

Hello, I need help with a game that I have gifted to a friend (FC26). I have gifted the game to my friend and the amount (35$) was deducted from the bank account. But my friend haven't received it and still didnt receive any confirmation email. How can I approach this issue? I also contacted the support, hoping they will get back to me about this. But I dont know about customer support here. Any tips?

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Lilim 1. dec. kl. 4:17

Oprindeligt skrevet af Rick Sanchez 🇵🇸:
Hello, I need help with a game that I have gifted to a friend (FC26). I have gifted the game to my friend and the amount (35$) was deducted from the bank account. But my friend haven't received it and still didnt receive any confirmation email. How can I approach this issue? I also contacted the support, hoping they will get back to me about this. But I dont know about customer support here. Any tips?

Did you check your purchase history? Just wait if the transaction is still pending.

Rick Sanchez 🇵🇸 For 22 timer siden

Oprindeligt skrevet af Lilim:
Oprindeligt skrevet af Rick Sanchez 🇵🇸:
Hello, I need help with a game that I have gifted to a friend (FC26). I have gifted the game to my friend and the amount (35$) was deducted from the bank account. But my friend haven't received it and still didnt receive any confirmation email. How can I approach this issue? I also contacted the support, hoping they will get back to me about this. But I dont know about customer support here. Any tips?

Did you check your purchase history? Just wait if the transaction is still pending.

They updates me yesterday after a couple of hours. Thank you!