then talk to support and support dont read any here

If I create a new ticket I can't because it's already open. If I reply there I don't receive the email that the support team has received the message. What should I do? I would just like to close and delete this ticket but I can't do it. It gives me an error.
called object was in an invalid state (11)

引用自 FABY：

If I create a new ticket I can't because it's already open. If I reply there I don't receive the email that the support team has received the message. What should I do? I would just like to close and delete this ticket but I can't do it. It gives me an error.
called object was in an invalid state (11)

I also had this issue recently.

You have to wait until a Steam support employee replies to your ticket.
Don't worry, it will happen eventually.

After that, as long as you don't reply to the ticket yourself, it will be closed automatically after 2 weeks.