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报告翻译问题
讨论规则及指引
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If you can't remember either the account name or it's associated email, then you can't tell Support what account you want to recover. Display names are not unique. You need the actual account/login name, or the email associated with the account for the system to search for an account that it is tied to.
Keep researching.
Ultimately if you don't have information to identify the account, you may not be able to recover it.
I hope the lesson you've learned is memory is very fallible. You need to look at better ways to manage your accounts. You might seriously consider using a proper password manager to keep track of accounts, their details, recovery codes, answers to recovery questions, etc.
Since user accounts are a permanent thing now, might as well save yourself the hassle that mismanaging them causes.
I use Keepass and share the encrypted database between my phone and PC. I never have to go thru the hassle you're going thru. For me it's worth it.