All play time counts towards the 2 hour refund window.

引用自 AfArSeMoN：

A question about games as DLCs

Because a game like black ops 7 is technically a dlc, will I be eligible for a refund prior to the 2 hours? I want to pre order it for the beta.

Plus does the beta time counts or does the counting start after the game releases fully?

Thank you

No, Warzone/BO6 play time does not count towards the BO7 play time.

Beta play time also does not count towards the BO7 play time.

If you run into issues with the automated system, make a manual ticket.

Find the BO7 purchase itself... https://psteamhelp.yuanyoumao.com/en/wizard/HelpWithPurchase

Choose "I still have a question..."

Explain the entire issue carefully.

And hope for the best.

Don't touch Call of Duty HQ (none of the titles) until you get a reply from support.

引用自 Mr. Smiles：

All play time counts towards the 2 hour refund window.

Not in the case for the Call of Duty HQ games.